Can't activate

[Hitchhiker79 1]

I am glad it is working for you.

[cdt996 3]

As far as activation, I believe I tried four or five times before it went through, but your mileage may vary and you might have to be patient as PMDG does have their hands full right now. After completing a test flight, I can tell you that this will be the only thing you will be flying for a while because it really is that amazing, so be patient!

[jport1 10]

do you have to enter the dashes (-) in the registration number (license)?

[jport1 10]

I have tried copy/paste the number i.e., NGXx-xxxx-xxxx-xxxx-xxxx-xxxx, do I use the dash between or enter all numbers together? I have tried with the dashes and I keep getting errors, but then again, I don't know if the server is back up yet? Help appreiated.

[Sharrow 0]

I tried to activate 2 or 3 times but kept getting the pop up error box. Only it seemed to be popping up just that bit too quickly so this prompted me to disable my software firewall (zonealarm in my case) and the next activation was successful. Hope this helps! And yes, just copy and paste the whole code including the dashes.

[cdt996 3]

I also copy and pasted, so should be no problems there.

[jport1 10]

I can not cut/paste for some reason, but I take that the dashes are entered?

[chumley 0]

I didn't wait for the email. I started the download from the screen that came up immediately after my payment was accepted. Still downloading touch wood albeit slowly - very slowly (139kbs)

[jport1 10]

ok, this is about enough, it has been a full day of trying to get this program on my PC. It will not copy/paste, I type it in and it does not work. Just plain tired.I can not paste, and I can not tell the o from 0 (zero) so this is just plain a waste right now, patience running out. . . . does anyone know if it is me, how many times I can enter my registration and if the server is working or not. . . . Thanks

[DaSwannies 0]

you guys are lucky full stop. I cant even access the shop online! but all will be fixed soon.....hopefully ;)

[jport1 10]

Ok, patience was the trick. Had to use the email registration number not what I copied from my 'previous orders' . . . it loaded, Now to load this beauty onto the tarmac . . . thanks all. and Thanks PMDG.

[reaperusmc 0]

I`ve got this message. "The activation of the fulfillment is denied by the activation policy because max extra activations exceeded. [incident#2741-932686]" And it`s not possible to file for a support ticket since the site fu..ed. Anyone?

Was anyone able to sort this out?

[dreyer 0]

Not for me, I`m gonna create a support ticket. This sucks :/

[wosiwosi 0]

I can't connect to activation server. What should I do?

[dreyer 0]

Try to turn off your firewall, it might help.