jport1

Thanks Bryan! I will pass this on . . . Hope all is well. Joe

Hello again Bryan, As you well know i have been using FS2 for many years now and for the past few years i have been using your latest builds for the PMDG NGXu (latest 1.9 build). I use many addon applications with the NGXu but most important is your FS2. Although I have approximately 10 other addons running in any given flight I have not had any issues until a recent advent with Delta VA's ACARS, FSUIPC monitoring of a number of LVARs, primarily from Dreamteams's GSX. The issue (keyboard, yoke lockups) occurs consistently when i arrive at the gate (end of flight) and issue the "Lights and Doors" for the FO to begin the termination flows and after the APU is on the bus, I cutoff the fuel for engine(s) shutdown. I then initiate GSX "Request Deboarding" routine which begins. It is at that point that my keyboard/yoke locks up and i am unable to toggle to other applications, enter commands, etc. This problem seemed to be associated with a recent build to our legacy ACARS application which now implemented its ability to read the GSX deboarding and baggage code, (start, stop, complete, etc.) and automatically close out the flight report and automatically upload it to our site (Delta Virtual Airlines, DVA - https://www.deltava.org) when the GSX routines are completed. Actually, it is a nice functionality for our VA's ACARS application, IMHO. I suspected the DVA ACARS as the culprit causing the lock ups and reached out to our developer, Luke Kolin to express my suspicion that the GSX integration from our app was causing my system lockups. Why, because DVA ACARS was the only app that had recently been modified/updated and appeared coincident with my issues. So, I am referencing the thread between Luke and myself for further detail. Luke suggested that i reach out to you to inquire as to what FSUIPC offsets you were using. Anyway, you can peruse the thread here - https://www.deltava.org/thread.do?id=0x23a2b. I have done as Luke suggested to turn off FS2 during my next flight. I did that and i had no issues with our ACARS locking my system. As soon as I turned it back on, the conflict between the three, GSX, DVA ACARS and FS2Crew returned. FYI, I noted that when these apps conflict, i get lockups of my Honeycomb yoke and/or my keyboard. Let me know what you think when you have a minute Bryan; much appreciated in advance!! Joe

Hey Bryan, I wanted to take a moment to apologize for my rant here late last year. I don't visit the forum too often anymore and when it came up with a 404 error when trying to do an update check form my FS2, it was just frustrating on a generally frustrating day already in process. You have great products and I have stuck with them for years, for one simple reason, they are great! Again, all the best and keep up the good work. A long time customer . . . Joe

I have tried all of my old passwords for my old account and keep getting errors, You are not my only vendor, I have a gazillion and my passwords used to work now it is unknown. All my vault passwords for your site do not work any longer. Am I locked out, this is very poor for a professional Bryan a sudden 404 error is how i even found out about the updates and now it won't let me register . . ugh, Just plain frustrated. JP PS, tried everything all old account passwords to no avail. Keeps saying old password incorrect, . . . can you just sent me old or reset my password . .

Hi Bryan, nice but where are all my orders that I have purchased? Help, this is not good sir. Joe

The message is really directed at the developer when all is said. Long story short, I have been an avid supporter of FS2Crew products (all of them) and have purchased almost every thing marketed. After jumping around some of the robust payware AC, I finally settled permanently into the PMDG 738NGXu and I have kept up with the FS2Crew upgrades . . . which are nice but now . . it has become a real nuisance. Every time the annoying in sim voice reminder of an 'important upgrade' it makes a good day, a so-so day. For me, I have to prepare to exit a robust sim [full size home cockpit] and re download the full installer and install. Please Stop . . . go ahead and post your updates, send us email reminders, texts but DO NOT remind us in the sim AFTER, in my case, a 7+ minute loading sequence THAT we will have to exit everything and go out to the site, download the installer, re-install, register again . . . a process lately for me that has been a black screen event. Anyway, it may be time to give this up. Don't get me wrong, I have loved the (voice control) interactive right seater for years . . . OK, I have ranted! Now I will decide if I have to look at something else . . . Joe

Well, day one in process. I am sorting out several software, i.e., FSCaptain, FS2, several panel assignments in the NGXu, external hardware key assignments, update FSUIPC, etc., etc. as is the case when FS2 blacks out the panels and requires and uninstall/reinstall but always requires the same for the PMDG NGXu. I will get it thru this but it is very time consuming, tedious and touches so many things. I just wish I knew what is driving the gauges to not load after these updates recently. Is it possible that we can turn off the notifications that an update is available (especially in the sim). This would help. I may want to opt out of updating from time to time to save the aggravation. Just my thoughts. So you know Bryan, I am a long time fan of your products and own several . . . you got me to where I can't fly without it . . . anyways, did not mean to be complaining, just had to get it off my chest. I will have all back to norm before the day is out . . . fingers crossed Thanks, Joe

I do not know what has occurred with the NGXu recently but this product has become UNUSABLE. The last two updates have blacked out the panels and requires a tedious uninstall/reinstall of both FS2 and the NGXu. I am a home cockpit builder and your product has become to unreliable to continue. Bryan, I am a long, long term user of your products including beta work for you. Unfortunately, the recent updates and your requirements that they are updated (in sim notifications) has made this product less than desirable and I have to determine if I want to spend the next 2 days reprogramming/reinstalling several integrated hardware and software to fix the issue with your recent updates. I am sorry and I wish there was another way, I cannot imagine my sim now without FS2Crew . . A long time customer . . . Joe

I use FS2 SOP2 voice in the NGXu regularly and it works correctly . . . all the time. Just FYI

Thanks Bryan, will do . ..

Since that latest update the FO only sets landing altitude at 6000 ft ALL the time. Issue? Joe

yes, I flew a couple of flights with it yesterday in testing. Works great.

Patience all, NGXu support is very close, I believe.

Interesting, I have noticed the Cruise FL and airport landing altitudes are incorrect sometimes or do not change. It has happened more than once that I know of . . . .

Hoping as well. Don't like hardware sitting on the sideline. It's like we have a dollar waiting on a dime.