reinstalling 747

[denver69 0]

I could not figure out a way to find out if I purchased the 74 for fs9 directly from you or someone else. I am almost positive it was direct from PMDG because they had my old login email stored enabling me to get my password. I clicked through your site and could not find any record of my purchass but this was like 4 ears ago or so that I made this purchass. I filled out a ticket and did not get a response, this was several days ago. I no longer have any of my numbers but it seem like someone can look me up to confirm my old purchass so I can re download it. Names Marc Lynn Thanks

[MrKen 3]

Have you logged back in to check your ticket? They may have replied & you just didn't get a notification email.