Skip to content
View in the app

A better way to browse. Learn more.

The AVSIM Community

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

X-Plane Crashes on startup

Featured Replies

Hello, just installed X Plane as a alternative to FSX after the trouble it has been giving me and it turns out, x Plane does the same thing. I can't start the sim as I get this error on startup: Problem signature: Problem Event Name: InPageError Error Status Code: c000009c Faulting Media Type: 00000005 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 3081 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Please help. I would really like a reliable sim.

Both optimists and pessimists contribute to our society. The optimist invents the airplane and the pessimist the parachute. ~Gil Stern

  • Author

Oh, I think it may be because I do not have OpenGL drivers.

Both optimists and pessimists contribute to our society. The optimist invents the airplane and the pessimist the parachute. ~Gil Stern

  • Commercial Member

X Plane is VERY reliable and it is very rare someone gets a fault on loading up. This is usually caused by a corrupt file somewhere.Check your OpenGL drivers.Make sure you have the latest version (9.70). If you don't, download the updater from x-plane.com and run it with beta option unticked.Next, make sure x plane is NOT installed under a "Program Files" folder. X Plane has issues running under a Windows Program Files folder on some computers. The best option is to install it on your desktop. If you don't want that, install it under your root C:/ drive. If that doesn't work, try to delete all your preference files (move them to a safe folder OUTSIDE of your x plane folder) that are located in :/X-Plane 9/Output/preferencesThis is the same as deleting your FSX.cfg file. DO NOT delete the folder. Just the files IN the folder.X Plane rebuilds your preferences and sets them as default on the next startup. If that still doesn't work, send the crashlog.txt file (found in your root x plane directory after the crash) to Laminar support. They will get back to you with a response, usually within 48 hours.

  • Author

OK, I will try all. Look forward to some reliability. If only there was a mix between FSX eye candy a X Plane realism.

Both optimists and pessimists contribute to our society. The optimist invents the airplane and the pessimist the parachute. ~Gil Stern

  • Commercial Member
OK, I will try all. Look forward to some reliability. If only there was a mix between FSX eye candy a X Plane realism.
Good luck.And there will be. X Plane 10.happy.png
  • Author

Lets hope some developers get on board and start making some very nice software. From what I have seen in the airfoil editor and plane maker stuff, it seams very advanced.

Both optimists and pessimists contribute to our society. The optimist invents the airplane and the pessimist the parachute. ~Gil Stern

  • Commercial Member
Lets hope some developers get on board and start making some very nice software. From what I have seen in the airfoil editor and plane maker stuff, it seams very advanced.
There is already some very high quality payware available for x plane. Head on over to www.x-aviation.com and check it out. I think you will be surprised.
  • Author

OK, thanks, I will. I am just stuggling to find the OpenGL drivers, any idea?

Both optimists and pessimists contribute to our society. The optimist invents the airplane and the pessimist the parachute. ~Gil Stern

  • Commercial Member

Your video card drivers should come with OpenGL already.Make sure your video card drivers are current.Going by your signature, you're using an Nvidia card.Drivers are found here:http://www.nvidia.com/Download/index.aspx?lang=en-us Latest version is 280.26Try that and see how you go.

  • Author

I have the 280.26. I can't update X-Plane so here is my crash log: Unhandled exception: EXCEPTION_IN_PAGE_ERROR (C0000006)Flags=0, Address = 0x0078f013 0) xmap_class::check_file(int, const int *, const char *, std::basic_string<char, std::char_traits<char>, std::allocator<char>> *) + 419 (xmap.cpp:33) (X-Plane.exe + 3731475) 1) check_dvd(std::basic_string<char, std::char_traits<char>, std::allocator<char>>) + 162 (demo.cpp:133) (X-Plane.exe + 3751282) 2) demo_class::check_any(int, int) + 746 (demo.cpp:268) (X-Plane.exe + 3755658) 3) demo_class::fill_screen() + 619 (demo.cpp:432) (X-Plane.exe + 3756555) 4) standard_gui() + 22 (hl_mnw.cpp:210) (X-Plane.exe + 2360374) 5) MACIBM_event_proc() + 1781 (hl_mnw.cpp:1600) (X-Plane.exe + 2389253) 6) WinMain + 309 (SIM_MAIN.CPP:1382) (X-Plane.exe + 125189) 7) png_set_compression_buffer_size + 295 (pngset.c:1095) (X-Plane.exe + 6746823) 8) 0x7536339a (kernel32.dll + 78746) 9) 0x77399ed2 (ntdll.dll + 237266) 10) 0x77399ea5 (ntdll.dll + 237221)Hope it can help you help me.

Both optimists and pessimists contribute to our society. The optimist invents the airplane and the pessimist the parachute. ~Gil Stern

  • Commercial Member

I'm not too fluent in the crashlogs, so here is a passage from the x-plane.com support page.Use the relevant emails or contact numbers. Contacting customer serviceBefore calling or emailing, save both yourself and customer service time by checking the X-Plane Desktop manual or the X-Plane Mobile manual, depending on whether the issue is with the PC/Mac/Linux version or the iPhone/iPod Touch/Android/Palm Pre version of X-Plane. Also, be sure you have the latest version of the software you're using before calling.To contact customer service for a copy of X-Plane purchased here at X-Plane.com, email [email protected] or call (913) 269-0976 (Central Standard Time). The discs purchased here come with gray labels in either a six- or eight-DVD set.For customer service with a retail copy of X-Plane (purchased from anywhere but X-Plane.com, sold as a six-disc set with yellow labels), email [email protected] or call (214) 884-5571. Hope this helps.

  • Author

OK, will do if driver fix fails.

Both optimists and pessimists contribute to our society. The optimist invents the airplane and the pessimist the parachute. ~Gil Stern

  • Author

OK, works now, thanks.

Both optimists and pessimists contribute to our society. The optimist invents the airplane and the pessimist the parachute. ~Gil Stern

  • Commercial Member
OK, works now, thanks.
You're welcome.

Create an account or sign in to comment

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.