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regarding the NGX Manuals Hardcopy order

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I had ordered the NGX Chief Captains Manual set and had it shipped viaFedEx Overnight.But I was surprised that I did not see any tracking information after placing the order.Just wanted to check with people in the forum to see if they had similar experiences and how many days it took for the shipment to arrive.Logically I would expect it to be delivered overnight..But that's just my thought.ThanksPankaj

Thanks,
Pankaj Dekate
 

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  • Commercial Member

Pankaj,The overnight shipping is effective from the time the manuals are finished being made at the printer - they're made to order and it looks like yours aren't done yet. If it's not updated by the end of the day monday let us know and we'll inquire about it with them.

Ryan Maziarz
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For fastest support, please submit a ticket at http://support.precisionmanuals.com

  • Author

Thanks for the reply.Would I be receiving an email when its shipped along with the tracking info?The reason I ask is so that I can plan to be at home on that day.Thanks pankaj

Thanks,
Pankaj Dekate
 

Boeing777_Banner_Pilot.jpg

  • Commercial Member

If you log into the PMDG store and hit "View Previous Orders", then click on your manual order's order ID, the resulting page will get updated at the bottom when the tracking information is added. The system doesn't support automatically emailing it, sorry.

Ryan Maziarz
devteam.jpg

For fastest support, please submit a ticket at http://support.precisionmanuals.com

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