Hello, I am having a heck of a time. First I just purchased the J41. After download i used the activation code but it didn't work. Then I sent an email requesting help using the email listed in my DL invoice email. I received a return email stating this is not how it is done anymore. No prob, I go to the support portal. It requires email verification to create a ticket... I follow the email link to validate my act and it sends me to a "server not found" page. I have a new conformation email sent. Same thing... So I have no idea how to get a hold of PMDG to receive help... Can someone point me in the right direction? Much thanks and have a great day!Eric Titus

Log into your PMDG eCommerce account and use the license key that can be found on your JS41 order invoice.

I have tried that, it is not working. I have a ticket so hopefully we will get this resolved. Thanks for the help...Eric Titus