I need to re install my BAe for FSX Original Order: #177157 Customer: Ken Terry - E-mail: [email protected] Product ID: #56 Product Name: #PMDG BAe JetStream 4100 Product SKU: 1861-41 HoweverThe URL has expiredFrom your email to me dated 12^th Oct 2011 I saw thisEXTENDED DOWNLOAD SERVICE ORDERS: Your purchase has been recorded in your account. In order to receive access to your download, you must open a Re-Download ticket in PMDG's Suppot Portal: http://support.precisionmanuals.com I tried to enter this portal but it said The email address you entered is not registered in our system.Now it says to use another path however that does not recognise me.Would you please send an email to the above email address with a new download link, or advise how I can get past the "email address you entered is not regiateres in our systemThanksKen

You should submit support ticket,not here.

Dear fjharry thanks but as I explained above the support area does not recognise my email address so I cannot get a ticket lodged.Ken

You just need create account for production support.If email can't not allow,why do not try another email,like Gmail.

I need to re install my BAe for FSX Original Order: #177157 Customer: Ken Terry - E-mail: [email protected] Product ID: #56 Product Name: #PMDG BAe JetStream 4100 Product SKU: 1861-41 HoweverThe URL has expiredFrom your email to me dated 12^th Oct 2011 I saw thisEXTENDED DOWNLOAD SERVICE ORDERS: Your purchase has been recorded in your account. In order to receive access to your download, you must open a Re-Download ticket in PMDG's Suppot Portal: http://support.precisionmanuals.com I tried to enter this portal but it said The email address you entered is not registered in our system.Now it says to use another path however that does not recognise me.Would you please send an email to the above email address with a new download link, or advise how I can get past the "email address you entered is not regiateres in our systemThanksKen

Not a good idea to put your order details here online

Ok I have it done, thanksKen