Hi Michael.I'm going to respond to this, as in some repects it does concern me. I do not wish to start any type of flame war, but I'll ( hopefully ) clarify my position.I read nothing but good things about your service. That tells me several things:You deliver on your promise to give a better sim experience to your users. Your users are not having a good sim experience prior to using your service. Your users feel they cannot obtain such results without outside help and are willing to pay $60 for it.As far as confidentiality, I can understand you do not want your process made public, as it is a business practice, and apparently lucurative. Good for you.I believe you indicate the enduser of your service is bound by NO agreement to keep secret any alterations to their computer software environment. Apparently, some of your enthusiatic users have misinterpreted this as your requiring a defacto non-disclosure. I'm glad that is not the case. Posts, going back months, would confirm that simmers have been warned of the complexity of WindowsXP, concerning background processes and programs running while the sim is being used. Many of these should NOT be active during flight. They have been warned to keep current with Windows updates in this forum. Various sound and video drivers have been identified as being safe to use with the sim, as discussed in many forums.File index sharing, WindowsXP Restore, USB drivers, page file usage, have all been discussed in the forums.Planes, gauges, and sceneries have been found to cause problems, and have been identified in many forums.There are config tweaks that will help deliver better sim performance... also discussed.Your reading of forums, and the testing of that info, along with your experience as a PC systems analyst, has given you great insight to solving individual problems that some endusers may have. ============================Any "beef" I have expressed in regards to your service does not involve you, but rather your customers.They have misunderstood the terms of your service. They can blab the tweaks and fixes to the world, and are bound by no ethical or legal restriction. That is true, as you indicated above.Whether they reveal any of this info is of little concern to me, as I do not feel the need for your service, or further tweaks of my system, or tweaks of my sim's configuration.Elrond Elvish is greatly concerned that this belief of your customers ( that they must remain silent as to specific fixes applied to there system ) leads to the restriction of sharing information... which is kind of the point of AVSIM, no? I won't speak further for Elrond.If your customers choose not to share anything other than testimonials, that's OK with me. But they should, in no way, feel obligated to withhold information. And certainly not under any pretext that such info may be dangerous to anyone's sim or computer. Most tweakers can figure out potential complications for themselves involving any adjustments to their computers.However, your customers are apparently using your service because they are in desparate need of help concerning how FS9 runs on their home computer. They did not approach you with the idea of relaying all the info they recieve to the public in this forum. If that is their main intention for using your service ( to spill the beans ), they should tell you up front they are only doing this to reveal your tweaks publically, and not primarily to recieve the service as the help it was designed for.I'll assume no one has honestly expessed this intent to you.I have a different problem with your customers. I do understand the frustration while reading of other's good experiences with the sim... when they are not having fun, due to real or imagined limitations of their computer environment. My problem is:As a group, we are heavily leaning towards the idea that we can buy happiness. And, to be honest, we can in some respects. But if simmers have found they have spent hundreds ( or thousands ) of dollars on this $55 sim, then it's become obvious they have not reached contentment through purchase... and the satisfaction some may feel in using your service, will tarnish with time... as they seek to buy more happiness ( for it has become the purchase, that is now the pleasure... not the use ).I have seen the hobbies of hunting, fishing, ham radio, computer use, golf.... all fall prey to NOT commercialism, but to unfulfilled desire, as expressed in the payment of goods and services.And that's the jist of my opinion.=========================Michael, I wish you success in your service. Although it may not currently fulfill any need I have, I think it's a good idea for some. Thanks for letting us know there is no restriction as to posting tweaks derived from your service. I'm sure Elrond will also appreciate this clarification. I don't believe he needed any adjustments to his computer system... but was merely expressing concern that your customers were under a false impression, regarding any type of non-disclosure.Hopefully, my fellow simmers will consider my words about compulsive spending. It ain't gonna make ya happy.Dick

It just gets wierder and wierder...like half of this thread is locked and the other half isn't :-hmmm