Hello PMDG support. I am in the process of reinstalling FSX because of an error and i have to reinstall all my PMDG aircrafts but i am not clear on the procedure on how  to resinstall them, i did log to my PMDG account but the download URL has expired. Please can you let me know from which link i can reinstall the 737 NGX - MD 11 and 747. Thank you in advance. 

 

 

 

 

 

 

 

 

 

Regards Toufic.

The URL is available for 7 days or 10 days.

 

http://www.precisionmanuals.com/ProductCart/pc/viewCategories.asp?idCategory=10

 

Support Desk:

http://support.precisionmanuals.com/Main/Default.aspx

You will have to buy extended download service for $4.95 for each of your products.  Make sure to save the installer with the serial number for future requirements.

Good morning: I have had a number of problems with the re-installation of FSX and Prepar3D and now to activate the installation tells me that: 8917-345048 Incident because max extra activations exceed.

Please can tell me how to solve the incidence.

Thank you in advance.

 

My order: 170604 Date 8/15/2011 Code: TJF9495475505

ok will do thanks for your replies everyone.

McCarter, on 08 May 2013 - 05:40 AM, said:

 

The URL is available for 7 days or 10 days.

 

http://www.precisionmanuals.com/ProductCart/pc/viewCategories.asp?idCategory=10

 

Support Desk:

http://support.precisionmanuals.com/Main/Default.aspx

Thanks for your reply. I bought the extended download service for the three aircrafts and received an email from PMDG:

 

"Your purchase has been recorded in your account. In order to receive access to your download, you must open a Re-Download ticket in PMDG's Support Portal: http://support.precisionmanuals.com " and then i go to the support forum but when i click on submit ticket it goes to activation department by default and asks to change the department if for re download . Please can you let me know how to select the redownload ticket in the forum ? I tried to search for it but i cant see any.

 

This is the message on the forum: "This department is for reactivation of licenses that have exceeded their maximum activations. It is *not* for requesting re-downloads. Please go back and choose the re-download department if that's what you need".

 

thank you in advance.

 

 

rder #223737 - Order Date: 5/8/2013 - ORDER CODE: BXT0662760013

View Printer-Friendly Version View PDF (BETA) - Repeat Order

Billing Address

Name:

Toufic Nachef

Company:

 

 

 

 

 

 

 

 

Payment Method: Credit Card (Authorize.Net)

Transaction ID: 5223770350

Authorization Code: T07519

Qty SKU Description

Unit Price

Price

1

1861-37-Ext

Extended Download Service: PMDG 737NGX (All Packages)

$4.95

$4.95

1

1861-38EXT

Extended Download Service: PMDG 747-400X for FSX

$4.95

$4.95

1

1861-34EXT

Extended Download Service: PMDG MD-11X for FSX

$4.95

$4.95

Subtotal:

$14.85

Tax:

$0.00

Total:

$14.85

Payment Status: Paid

This order has been processed

Date Processed: 5/8/2013

 

 

Good morning: I have had a number of problems with the re-installation of FSX and Prepar3D and now to activate the installation tells me that: 8917-345048 Incident because max extra activations exceed.
Please can tell me how to solve the incidence.
Thank you in advance.

My order: 170604 Date 8/15/2011 Code: TJF9495475505

If you are talking about installing PMDG aircraft to P3D then you are out of luck, their products are not supported.
 

Thanks for your reply. I bought the extended download service for the three aircrafts and received an email from PMDG:

"Your purchase has been recorded in your account. In order to receive access to your download, you must open a Re-Download ticket in PMDG's Support Portal: http://support.precisionmanuals.com " and then i go to the support forum but when i click on submit ticket it goes to activation department by default and asks to change the department if for re download . Please can you let me know how to select the redownload ticket in the forum ? I tried to search for it but i cant see any.

This is the message on the forum: "This department is for reactivation of licenses that have exceeded their maximum activations. It is *not* for requesting re-downloads. Please go back and choose the re-download department if that's what you need".

thank you in advance.


rder #223737 - Order Date: 5/8/2013 - ORDER CODE: BXT0662760013

View Printer-Friendly Version View PDF (BETA) - Repeat Order

Billing Address

Name:

Toufic Nachef

Company:

Payment Method: Credit Card (Authorize.Net)
Transaction ID: 5223770350
Authorization Code: T07519

Qty SKU Description

Unit Price

Price

1

1861-37-Ext

Extended Download Service: PMDG 737NGX (All Packages)

$4.95

$4.95

1

1861-38EXT

Extended Download Service: PMDG 747-400X for FSX

$4.95

$4.95

1

1861-34EXT

Extended Download Service: PMDG MD-11X for FSX

$4.95

$4.95

Subtotal:

$14.85

Tax:

$0.00

Total:

$14.85

Payment Status: Paid
This order has been processed
Date Processed: 5/8/2013

 

On the dropdown menu beside Department under "Choose One" there should be an option to select Re-Downloads.