July 19, 201312 yr Commercial Member Hi, I sent an e-mail to your support desk (support@) over a week ago but have yet to receive a reply. I have a problem attempting to re-install the MD-11 for FSX (I successfully installed the MD-11 for FS9 version and the NGX), and would like help with establishing the problem so I can install it. Subject of the e-mail was: MD-11 FSX Registration Details Many thanks in advance. Best regards, Robin.
July 19, 201312 yr Hi Robin, PMDG moved away from support by email a couple of years ago. It's now part of a ticket system - details available here http://support.precisionmanuals.com/KB/a4/getting-support-from-pmdg.aspx?KBSearchID=105918 Chris.
July 19, 201312 yr Author Commercial Member Hi, Thanks Chris! In the meantime I just tried again and it installed successfully so not sure what happened. Best regards, Robin.
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