November 1, 201312 yr Yesterday I purchased 737 800/900 via Pay Pal and once the payment was complete I was directed back to the PMDG I assume to download the software. Once the site was displayed I received a message that " no valid orders order could be found ". I checked Pay Pal and the correct amount was paid, is this normal? I check my login on the PMDG site and no orders are listed. Any ideas?
November 2, 201312 yr I would send a support ticket to PMDG via support.precisionmanuals.com. Kenny Lee"Keep climbing"
November 2, 201312 yr Commercial Member There's a problem with the shopping cart right now, we're working on it. Sorry - didn't realize there was something going on until late in the day today. Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
November 2, 201312 yr Author There's a problem with the shopping cart right now, we're working on it. Sorry - didn't realize there was something going on until late in the day today. Thanks for your quick response, I assume I'll be notified in some way once this issues has been resolved?
November 3, 201312 yr Commercial Member Thanks for your quick response, I assume I'll be notified in some way once this issues has been resolved? Every order from yesterday should have recieved the email now. If you still haven't, submit a ticket at the link in my signature. Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
November 3, 201312 yr Author Every order from yesterday should have recieved the email now. If you still haven't, submit a ticket at the link in my signature. This has been resolved, thank you.
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