Problem creating an account at the Prepar3D site

[WebMaximus 372]

For some reason I have problem creating an account over at the Prepar3D site should I decide to buy Prepar3D v2, anyone else had any issues with this?

 

At first a couple of days ago when I did my first attempt to register all seemed OK but then I never received any password nor confirmation email and now if I try to register again I get a message I already registered.

 

I have also tried clicking the 'Recover password' link and then I'm told a confirmation link has been sent to my email but again...nothing in my inbox and of course I've also checked my spam folder.

[jimcarrel 688]

You will have to email them, the email address can be found on their site, (forgot the addy).

I had same problem and it took them a couple of days to get back to me. Trust me, they want your business.

[WebMaximus 372]

Yeah, that's exactly what I did and just like you say the got back to me within a couple of days so problem solved