Anyone know what "web application error" means?

[hawkhero 11]

I get this error when trying to install Airbus long haul expansion pack. It happens on the account login to verify that I bought it. It will not connect to the web page.

[navtech 13]

Why not contact their support dept ?

[Jim Young 2,356]

There are many web application error messages.  Did you check your event viewer to see what event occurred (click on the Start button, type event in the search box then look up in the menu and click on Event Viewer)?

 

Most likely you have a security problem and your application cannot communicate with the application developer.  Could be a block from any anti-virus program or your firewall.  Try installing as the Administrator and make sure any anti-virus program has been disabled.

 

Best regards,

[hawkhero 11]

This is what I found:

Log Name:      Security

Source:        Microsoft-Windows-Security-Auditing

Date:          12/27/2013 8:05:18 PM

Event ID:      6281

Task Category: System Integrity

Level:         Information

Keywords:      Audit Failure

User:          N/A

Computer:      Greg-PC

Description:

Code Integrity determined that the page hashes of an image file are not valid. The file could be improperly signed without page hashes or corrupt due to unauthorized modification. The invalid hashes could indicate a potential disk device error.

 

File Name: \Device\HarddiskVolume2\Windows\System32\TADEFxApo264.dll

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />

    <EventID>6281</EventID>

    <Version>0</Version>

    <Level>0</Level>

    <Task>12290</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8010000000000000</Keywords>

    <TimeCreated SystemTime="2013-12-28T01:05:18.273414000Z" />

    <EventRecordID>36067</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="44" />

    <Channel>Security</Channel>

    <Computer>Greg-PC</Computer>

    <Security />

  </System>

  <EventData>

    <Data Name="param1">\Device\HarddiskVolume2\Windows\System32\TADEFxApo264.dll</Data>

  </EventData>

</Event>

[hawkhero 11]

This is what I found on my desktop where I have fs9 installed. The above is my laptop where the file was downloaded again to see if it would open there. The only thing on my desktop event viewer is this:

Log Name:      Application

Source:        Windows Error Reporting

Date:          12/28/2013 5:37:33 AM

Event ID:      1001

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      Skynet

Description:

Fault bucket , type 0

Event Name: PCA2

Response: Not available

Cab Id: 0

 

Problem signature:

P1: ABCLHA330FEXP.exe

P2: 9.0.8112.16421

P3: Win32 Cabinet Self-Extractor

P4: Windows® Internet Explorer

P5: Microsoft Corporation

P6: 200

P7: -1

P8: 

P9: 

P10: 

 

Attached files:

C:\Users\Greg\AppData\Local\Temp\{b47117dc-9965-438e-8652-bf9b85bc4d42}\appcompat.txt

C:\Users\Greg\AppData\Local\Temp\TabA0B1.tmp

 

These files may be available here:

 

 

Analysis symbol: 

Rechecking for solution: 0

Report Id: 0e04d2b0-6fac-11e3-89aa-e0cb4e06546a

Report Status: 0

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2013-12-28T10:37:33.000000000Z" />

    <EventRecordID>36375</EventRecordID>

    <Channel>Application</Channel>

    <Computer>Skynet</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>PCA2</Data>

    <Data>Not available</Data>

    <Data>0</Data>

    <Data>ABCLHA330FEXP.exe</Data>

    <Data>9.0.8112.16421</Data>

    <Data>Win32 Cabinet Self-Extractor</Data>

    <Data>Windows® Internet Explorer</Data>

    <Data>Microsoft Corporation</Data>

    <Data>200</Data>

    <Data>-1</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

C:\Users\Greg\AppData\Local\Temp\{b47117dc-9965-438e-8652-bf9b85bc4d42}\appcompat.txt

C:\Users\Greg\AppData\Local\Temp\TabA0B1.tmp</Data>

    <Data>

    </Data>

    <Data>

[hawkhero 11]

Tried one more time. Run as admin and run in Vista mode. Anti virus off. It WORKED!