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FSX + ASN online flying always crash on decent

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Good day


I did register at the main site for ASN and still waiting for an email to activate my registration this was 48 hours ago  ( great support )   Witch brings me back here   


I have asked about this Product and I have also tried it out and I do Like it   But with out proper support   I cant use the Product


First problem  is that I fly On vatsim and it seems to me every time on decent ASN makes FSX crash   I am cretin of this ,,,   because  for the Last Few days I have been flying online with out ASN  and every thing is Smooth 


Second Problem  I would Like to know How can I Load different weather Lets say a snow storm for example   I dont know how to do this 



Third  do I have to start FSX from the ASN menu ???


Forth I would Love for ASN support forum  to help there customers      and we dont have to run back and forth searching for answers 


Many thanks


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I did every thing I also signed up on there forums and this has been 3 weeks or so and No one is answering 

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