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New order

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How long does it usually take to get download instructions? I ordered a product about 15 hrs ago and have received no links.

Its usually close to instant.  Maybe check your spam folder, otherwise enter a support ticket.

Mark   CYYZ      

 

Log in to your account, and go to "my orders" (or something similar), and your download link and registration details will be there.  You don't need to wait for an email for these.

  • Author

It says order is pending...

  • Author

Yeah I did that this morning...now waiting for the 24-48 hr window. My CC has been charged so hopefully it's not a big issue. 

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