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Henriquexd

-5005 : 0x80070002 Error

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Hello everyone, i get this problem, and i can't unistall and install PMDG 737 800NG...

 

Error Code: -5005 : 0x80070002
Error Information:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (817)
PAPP:PMDG 737 8900 NGX
PVENDOR:PMDG Simulations, LLC. (http://www.precisionmanuals.com)
PGUID:20708FD5-E94D-4097-A21E-E28564CDBC06
$18.0.329
@Windows 7 / Server 2008 R2 Service Pack 1 (7601) 
IE Version: 9.11.9600.17501
 
See ya

 

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I googled your KernelMedia.cpp error message (it's not related to PMDG other than it happended to be the target for the installer) and most of the first dozen references are to errors wtih uninstalling Sim 3.... that's odd.

 

This could be related to the flex licensing system, not sure. But if it is that explains why you didn't provide your full name per forum rules.  Assuming you are not trying to hack the program, please open a trouble ticket at PMDG Product Support and they will assist directly with you.

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