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Eriksson40

fsui.dll causing CTD

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Hello! I've been pulling my hair for the past week, trying to get my FSX up and running.
The problem I have is whenever I'm trying to click "fly now" on free flight, FSX crashes
with the following message "FSX has stopped working". I tried re-installing it a couple of times,

only to get the same message. So I gave it up and turned to FSX: Steam Edition. Same problem
there. This is regardless whether I'm installing the game to my FSX dedicated hard drive or my general games hard drive.
 

I've been spending a lot of time searching the internet for a fix to this error and my fellow members at my virtual flying club
has been helping me as well, but can't find a solution to the problem. 

AppCrashView directs me to fsui.dll as the faulting module with a c0000005 exception code.
A fellow member suggested that I could have some hardware issues with my memory. But
I ran PassMark MemTest last night and found no errors what so ever.

Thanks in advance,
Anders

 

 

*********************************************************************

 

AppCrashView log

 

WOW64=1
NsAppName=fsx.exe
Response.BucketId=a1a12e295cf11d6bb427b934707312ee
Response.BucketTable=1
Response.LegacyBucketId=74114745952
Response.type=4
Sig[0].Name=Programnamn
Sig[0].Value=fsx.exe
Sig[1].Name=Programversion
Sig[1].Value=10.0.62613.0
Sig[2].Name=Programtidsstämpel
Sig[2].Value=551a6ac5
Sig[3].Name=Namn på felmodul
Sig[3].Value=fsui.dll
Sig[4].Name=Modulens version
Sig[4].Value=10.0.62613.0
Sig[5].Name=Tidsstämpel för felmodul
Sig[5].Value=551a6ae8
Sig[6].Name=Undantagskod
Sig[6].Value=c0000005
Sig[7].Name=Undantagsförskjutning
Sig[7].Value=000eb093
DynamicSig[1].Name=OS-version
DynamicSig[1].Value=6.3.9600.2.0.0.768.101
DynamicSig[2].Name=Språkvariant-ID
DynamicSig[2].Value=1053
DynamicSig[22].Name=Ytterligare information 1
DynamicSig[22].Value=2666
DynamicSig[23].Name=Ytterligare information 2
DynamicSig[23].Value=26665fffb464dd2b0a34e42455bec042
DynamicSig[24].Name=Ytterligare information 3
DynamicSig[24].Value=11e5
DynamicSig[25].Name=Ytterligare information 4
DynamicSig[25].Value=11e53f0a8359ca89970ac8f5ae3271d8
UI[2]=F:\#FSX\steamapps\common\FSX\fsx.exe
UI[3]=Microsoft Flight Simulator® har slutat att fungera
UI[4]=Du kan söka online efter en lösning på problemet.
UI[5]=Sök efter en lösning online och stäng programmet
UI[6]=Sök senare efter en lösning online och stäng programmet
UI[7]=Stäng programmet
LoadedModule[0]=F:\#FSX\steamapps\common\FSX\fsx.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\apphelp.dll
LoadedModule[5]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[6]=C:\Windows\SYSTEM32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\USER32.dll
LoadedModule[8]=C:\Windows\SYSTEM32\GDI32.dll
LoadedModule[9]=C:\Windows\SYSTEM32\SHELL32.dll
LoadedModule[10]=C:\Windows\SYSTEM32\SHLWAPI.dll
LoadedModule[11]=C:\Windows\SYSTEM32\OLEAUT32.dll
LoadedModule[12]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[13]=C:\Windows\SYSTEM32\SETUPAPI.dll
LoadedModule[14]=C:\Windows\SYSTEM32\sfc.dll
LoadedModule[15]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[16]=C:\Windows\SYSTEM32\RPCRT4.dll
LoadedModule[17]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[18]=C:\Windows\SYSTEM32\CFGMGR32.dll
LoadedModule[19]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[20]=C:\Windows\SYSTEM32\sfc_os.DLL
LoadedModule[21]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[22]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[23]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[24]=C:\Windows\AppPatch\AcSpecfc.DLL
LoadedModule[25]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_7c5b6194aa0716f1\COMCTL32.dll
LoadedModule[26]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[27]=C:\Windows\SYSTEM32\ADVAPI32.dll
LoadedModule[28]=C:\Windows\SYSTEM32\ole32.dll
LoadedModule[29]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[30]=C:\Windows\SYSTEM32\DDRAW.dll
LoadedModule[31]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[32]=C:\Windows\SYSTEM32\COMDLG32.dll
LoadedModule[33]=C:\Windows\SYSTEM32\IMM32.dll
LoadedModule[34]=C:\Windows\SYSTEM32\WS2_32.dll
LoadedModule[35]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[36]=C:\Windows\SYSTEM32\msi.dll
LoadedModule[37]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[38]=C:\Windows\SYSTEM32\DCIMAN32.dll
LoadedModule[39]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[40]=C:\Windows\SYSTEM32\SHCORE.DLL
LoadedModule[41]=C:\Windows\SYSTEM32\MSCTF.dll
LoadedModule[42]=C:\Windows\SYSTEM32\NSI.dll
LoadedModule[43]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[44]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80.DLL
LoadedModule[45]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d\MSVCR80.dll
LoadedModule[46]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_d08a11e2442dc25d\MSVCP80.dll
LoadedModule[47]=F:\#FSX\steamapps\common\FSX\steam_api.dll
LoadedModule[48]=F:\#FSX\steamapps\common\FSX\language.dll
LoadedModule[49]=D:\# PROGRAMS\Steam\steamclient.dll
LoadedModule[50]=C:\Windows\SYSTEM32\CRYPT32.dll
LoadedModule[51]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[52]=C:\Windows\SYSTEM32\imagehlp.dll
LoadedModule[53]=C:\Windows\SYSTEM32\PSAPI.DLL
LoadedModule[54]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[55]=D:\# PROGRAMS\Steam\tier0_s.dll
LoadedModule[56]=D:\# PROGRAMS\Steam\vstdlib_s.dll
LoadedModule[57]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[58]=C:\Windows\SYSTEM32\MSASN1.dll
LoadedModule[59]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[60]=D:\# PROGRAMS\Steam\steam.dll
LoadedModule[61]=D:\# PROGRAMS\Steam\Steam2.dll
LoadedModule[62]=C:\Windows\SYSTEM32\DbgHelp.dll
LoadedModule[63]=D:\# PROGRAMS\Steam\CSERHelper.dll
LoadedModule[64]=D:\# PROGRAMS\Steam\gameoverlayrenderer.dll
LoadedModule[65]=F:\#FSX\steamapps\common\FSX\API.DLL
LoadedModule[66]=F:\#FSX\steamapps\common\FSX\ablscpt.dll
LoadedModule[67]=F:\#FSX\steamapps\common\FSX\acontain.dll
LoadedModule[68]=F:\#FSX\steamapps\common\FSX\ai_player.dll
LoadedModule[69]=F:\#FSX\steamapps\common\FSX\atc.dll
LoadedModule[70]=F:\#FSX\steamapps\common\FSX\controls.dll
LoadedModule[71]=F:\#FSX\steamapps\common\FSX\demo.dll
LoadedModule[72]=F:\#FSX\steamapps\common\FSX\facilities.dll
LoadedModule[73]=F:\#FSX\steamapps\common\FSX\fe.dll
LoadedModule[74]=F:\#FSX\steamapps\common\FSX\flight.dll
LoadedModule[75]=F:\#FSX\steamapps\common\FSX\fsui.dll
LoadedModule[76]=F:\#FSX\steamapps\common\FSX\g2d.dll
LoadedModule[77]=F:\#FSX\steamapps\common\FSX\g3d.dll
LoadedModule[78]=F:\#FSX\steamapps\common\FSX\gps.dll
LoadedModule[79]=F:\#FSX\steamapps\common\FSX\livingwater.dll
LoadedModule[80]=F:\#FSX\steamapps\common\FSX\main.dll
LoadedModule[81]=F:\#FSX\steamapps\common\FSX\multiplayer.dll
LoadedModule[82]=F:\#FSX\steamapps\common\FSX\panels.dll
LoadedModule[83]=F:\#FSX\steamapps\common\FSX\sim1.dll
LoadedModule[84]=F:\#FSX\steamapps\common\FSX\simprop.dll
LoadedModule[85]=F:\#FSX\steamapps\common\FSX\simscheduler.dll
LoadedModule[86]=F:\#FSX\steamapps\common\FSX\sound.dll
LoadedModule[87]=F:\#FSX\steamapps\common\FSX\symmap.dll
LoadedModule[88]=F:\#FSX\steamapps\common\FSX\terrain.dll
LoadedModule[89]=F:\#FSX\steamapps\common\FSX\fs-traffic.dll
LoadedModule[90]=F:\#FSX\steamapps\common\FSX\ui.dll
LoadedModule[91]=F:\#FSX\steamapps\common\FSX\util.dll
LoadedModule[92]=F:\#FSX\steamapps\common\FSX\visualfx.dll
LoadedModule[93]=F:\#FSX\steamapps\common\FSX\weather.dll
LoadedModule[94]=F:\#FSX\steamapps\common\FSX\window.dll
LoadedModule[95]=F:\#FSX\steamapps\common\FSX\xuipc.dll
LoadedModule[96]=C:\Windows\SYSTEM32\MSWSOCK.dll
LoadedModule[97]=C:\Windows\SYSTEM32\SHFOLDER.dll
LoadedModule[98]=C:\Windows\SYSTEM32\POWRPROF.dll
LoadedModule[99]=C:\Windows\SYSTEM32\DINPUT8.dll
LoadedModule[100]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17415_none_dad8722c5bcc2d8f\gdiplus.dll
LoadedModule[101]=C:\Windows\SYSTEM32\d3dx9_34.dll
LoadedModule[102]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[103]=C:\Windows\SYSTEM32\d3dx10_34.dll
LoadedModule[104]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[105]=F:\#FSX\steamapps\common\FSX\sdkencryptedappticket.dll
LoadedModule[106]=C:\Windows\SYSTEM32\DSOUND.dll
LoadedModule[107]=C:\Windows\SYSTEM32\MSACM32.dll
LoadedModule[108]=C:\Windows\SYSTEM32\MSIMG32.dll
LoadedModule[109]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[110]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[111]=C:\Windows\system32\uxtheme.dll
LoadedModule[112]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[113]=C:\Windows\system32\rsaenh.dll
LoadedModule[114]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[115]=C:\Windows\WinSxS\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9818.0_none_b7e811947b297f6d\MSXML4.DLL
LoadedModule[116]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[117]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[118]=C:\Windows\SYSTEM32\dxgi.dll
LoadedModule[119]=C:\Windows\SYSTEM32\d3d11.dll
LoadedModule[120]=C:\Windows\SYSTEM32\nvd3dum.dll
LoadedModule[121]=C:\Windows\system32\nvspcap.dll
LoadedModule[122]=C:\Windows\SYSTEM32\WINHTTP.dll
LoadedModule[123]=C:\Windows\system32\nvapi.dll
LoadedModule[124]=C:\Windows\SYSTEM32\D3DCompiler_34.dll
LoadedModule[125]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[126]=C:\Windows\SYSTEM32\d3d10_1.dll
LoadedModule[127]=C:\Windows\SYSTEM32\d3d10_1core.dll
LoadedModule[128]=C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll
LoadedModule[129]=C:\Windows\SYSTEM32\dxdiagn.dll
LoadedModule[130]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[131]=C:\Windows\SYSTEM32\wbemcomn.dll
LoadedModule[132]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[133]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[134]=C:\Windows\system32\winbrand.dll
LoadedModule[135]=C:\Windows\SYSTEM32\WINTRUST.dll
LoadedModule[136]=C:\Windows\SYSTEM32\WTSAPI32.DLL
LoadedModule[137]=C:\Windows\SYSTEM32\WINSTA.dll
LoadedModule[138]=C:\Windows\SYSTEM32\gameux.dll
LoadedModule[139]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0\COMCTL32.dll
LoadedModule[140]=C:\Windows\SYSTEM32\XmlLite.dll
LoadedModule[141]=C:\Windows\SYSTEM32\msxml6.dll
LoadedModule[142]=C:\Windows\System32\Wpc.dll
LoadedModule[143]=C:\Windows\System32\NETAPI32.dll
LoadedModule[144]=C:\Windows\SYSTEM32\Normaliz.dll
LoadedModule[145]=C:\Windows\System32\wevtapi.dll
LoadedModule[146]=C:\Windows\System32\netutils.dll
LoadedModule[147]=C:\Windows\System32\srvcli.dll
LoadedModule[148]=C:\Windows\System32\wkscli.dll
LoadedModule[149]=C:\Windows\System32\SAMCLI.DLL
LoadedModule[150]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[151]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[152]=C:\Windows\System32\Windows.Web.dll
LoadedModule[153]=F:\#FSX\steamapps\common\FSX\uiautomationcore.dll
LoadedModule[154]=C:\Windows\SYSTEM32\OLEACC.dll
LoadedModule[155]=C:\Windows\System32\MMDevApi.dll
LoadedModule[156]=C:\Windows\SYSTEM32\AUDIOSES.DLL
LoadedModule[157]=C:\Windows\SYSTEM32\RICHED20.DLL
LoadedModule[158]=C:\Windows\SYSTEM32\USP10.dll
LoadedModule[159]=C:\Windows\SYSTEM32\msls31.dll
LoadedModule[160]=C:\Windows\SYSTEM32\HID.DLL
LoadedModule[161]=C:\Windows\SYSTEM32\XInput9_1_0.dll
LoadedModule[162]=C:\Windows\SYSTEM32\wdmaud.drv
LoadedModule[163]=C:\Windows\SYSTEM32\ksuser.dll
LoadedModule[164]=C:\Windows\SYSTEM32\AVRT.dll
LoadedModule[165]=C:\Windows\SYSTEM32\msacm32.drv
LoadedModule[166]=C:\Windows\SYSTEM32\midimap.dll
LoadedModule[167]=C:\Windows\SYSTEM32\dinput.DLL
LoadedModule[168]=C:\Windows\SYSTEM32\XInput1_4.dll
LoadedModule[169]=C:\Windows\SYSTEM32\ieframe.dll
LoadedModule[170]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[171]=C:\Windows\SYSTEM32\mshtml.dll
LoadedModule[172]=C:\Windows\system32\mlang.dll
LoadedModule[173]=C:\Windows\SYSTEM32\d2d1.dll
LoadedModule[174]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[175]=C:\Windows\system32\msimtf.dll
LoadedModule[176]=C:\Windows\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[177]=C:\Windows\SYSTEM32\jscript9.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Slutade fungera
ConsentKey=APPCRASH
AppName=Microsoft Flight Simulator®
AppPath=F:\#FSX\steamapps\common\FSX\fsx.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=A095B1B8C8721038A93CAC48DC8CF3AE

 

 

*********************************************************************

 

Computer specifications

 

Operating System - Windows 8.1 64-bit
CPU - Intel Core i7 4790 @ 3.60GHz
RAM - 16,0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard - Acer Predator G3-605 (LGA1150)
Graphics - VG248 (1920x1080@60Hz) 2047MB NVIDIA GeForce GTX 770 (Sapphire/PCPartner)
Storage 119GB LITEON IT LMT-128L9M (SSD), 1863GB Seagate ST2000DM001-1ER164 (SATA), 465GB Western Digital WDC WD5003AZEX-00MK2A0 (SATA) 40 °C
Optical Drives - MATSHITA DVD-RAM UJ8E0
Audio - NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
 
*********************************************************************

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The faulting module is the fsui.dll.  It loaded successfully but I recall it is used in the activation process of FSX/FSX-SE/P3D.  I do not know how to fix it.  One other individual who had this problem ended up reinstalling FSX.

 

Best regards,

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Hi Jim! 

Well, i've re-installed the original FSX game countless times, both on a hard drive dedicated just to FSX and to my other games hard drive. Have done
the same with FSX: SE. Nothing changes. Abandoning ship seems to be the next option. :(

Thanks for taking the time to answer. Appreciated!

 

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Okay, so after a couple of different approaches, I extracted all the setup files from my original FSX dvd

and placed it into a folder on my computer and ran the installation from there. And would you know? 
It worked! I did the same procedure with FSX: Acceleration and it worked as well.

Don't know why did made a difference but it worked for me somehow.

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It most likely was a permission thing.  Windows has so much security that you cannot even use a DVD to install a product without right clicking on the setup program and selecting Run as Administrator.  PMDG has an excellent memo on how to uninstall/reinstall FSX and they recommend this action as well as disabling your User Access Controls (UAC) and disabling any anti-virus program and prevent the anti-virus program from scanning FSX folders or simply disabling the anti-virus program anytime you run FSX.  We had another individual who was trying to install an addon to FSX via a DVD and could not.  A member recommended he move the contents from the DVD to his HDD and run the program again and it worked.  It's only going to get worse as Windows 10 is full of even more security plus you now have anti-malware and anti-virus programs scanning too to prevent an evil person from destroying your computer.  Personally I do not use an anti-virus program and never have (been computing since August 1991).  I use the Windows Firewall and the anti-malware program called Malwarebytes as most evil people use malware to penetrate a computer these days.  Like the Russian malware called 'Ransomware' that starts scanning your system for security issues, states it has found a virus, and then shuts down everything but its program.  They then tell you they will fix the problem if you pull out your credit card and pay them $49.95.  I don't know if an anti-virus program can prevent that but I do have several friends who have an anti-virus program and still got this 'Ransomware'.  There are others like it.  Simply evil!

 

Glad you got things worked out!!

 

Best regards,

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