About two months ago I had to reinstall Windows 7 and most of my FSX software. As of a week ago I was going to install my MegaScenery Earth DVD's (5 states) and none of them will install. I have tried ORBX software DVD's and other data DVD's and they are appearing and installing. I went so far as to swap out the CD/DVD drive for a new one and I get the same results.  When I put the disc into the drive, it will appear in Windows Explorer and I can see the individual files on the disc. I right-click on the installation file, the disc, or rather DVD drive will spin and there will be a green progress bar moving slowly to the right at the top of Windows Explorer. The green progress bar gets almost all the way to the right but does nothing. No install sequence and the disc just continues to spin. I have tried letting Windows update the driver, but I keep getting the message that the driver is currently up to date.

 

I have also went to Miscrosoft's website to try their software that will detect issues and none were reported. There are no yellow flags showing up in Device Manager. I have removed the CD/DVD drive from Device Manager and rebooted with no positive results. The Region Code for the drive is set to 1.  I have tried a different SATA cable and nothing.  It's weird that it is just the MegaScenery discs so far.  Anyone have any ideas on this for further troubleshooting? Thanks for any help.  Doug

Doug,

I had the same problem with backup disks of Mega Scenery Ireland after upgrading my Windows7 to Windows10. My drive would clatter but not read the disks. I ended up downloading all the exes and then saving them to an external drive for safe keeping.

I could not be sure though that the disks were at fault as I hadn't tried installing other disks after the upgrade.

I contacted support who advised I could send the disks back, but if found to be OK, they would only refund the cost minus the postage, which from the UK was half the cost nearly, so I didn't bother.

However, I did find the website below, which after following the instructions to uninstall the drive, and let Windows reinstall, my drive seems to work better than before. I haven't tried the Megascenery disks though as I had already installed off the downloads, but it may be worth a try in your case. Have a look at the link below and see if it helps.

 

http://support.hp.com/gb-en/document/c03370738

 

Cheers

Stuart