NGX boeing 737 problem

[Goncalo Fonseca 0]

Yesterday I bought the NGX. Everything normal during installation, except when I try to select the product on fsx: it asks for the code, I paste the code and it says it is wrong. I dont to think that PMDG gave me the wrong key, it's too bad...

Thank you in advance

 

[Budbud 227]

Rather than opening a new thread that is the same as you other one, why don't you answer the posts on the other one? 

You won't get more help here than on the other one.

[Irishcurse 234]

Put in a support ticket. They can help.

[Goncalo Fonseca 0]

Rather than opening a new thread that is the same as you other one, why don't you answer the posts on the other one? 

You won't get more help here than on the other one.

oh, I thought that's the ticket forum. Everyone is talking about tickets but I don't know how to get this ticket. Would anyone explain to me like I have 4 years? Images apreciated

[Budbud 227]

It is described on the support website how to do:

 

"Welcome to the PMDG Support Portal!

 

To submit a new ticket or view your previous tickets you must be registered and logged via the buttons in the upper right corner of the screen.

 

Please search the Knowledge Base for your issue to see if it's already mentioned before submitting a ticket."

 

But if you want some pictures, here we are...

 

1. Go to http://support.precisionmanuals.com/Main/ and create an account (top right "Register")

 

 

2. Log in with your newly created account. "Tickets" now appears on the page once you are logged in. Click on it and you can submit a ticket.