How do you fix a "activation code" problem?

[StubbinMyToe 14]

I think I may have entered my code for my 777 when I loaded the 737 into FSX and the dialog popped up (it was a new install/patch of the 737) asking me to activate it, that failed, and now the plane is not usable.  I created a support ticket.

 

I really wish we could do this through the Operations CEnter or something, its crazy and almost like a hack the way PMDG handles registrations (when a DLL is invoked from within FSX as opposed to a menu option that *gasp* the user could retry)!

 

Anyone know what I can do to force it to ask me again, I do not think I ran out of retries.

 

Thanks!

[scandinavian13 5,192]

 

 

I think I may have entered my code for my 777 when I loaded the 737 into FSX and the dialog popped up (it was a new install/patch of the 737) asking me to activate it, that failed, and now the plane is not usable. 

 

In this case, the activation would be accepted, since it's a valid key, but the aircraft would not activated (because you technically activated the 777 instead of the 737).

 

 

 

I really wish we could do this through the Operations CEnter or something, its crazy and almost like a hack the way PMDG handles registrations (when a DLL is invoked from within FSX as opposed to a menu option that *gasp* the user could retry)!

 

It's something we may look into for the OC. All the same, all you should need to do is close the sim and re-open it. It will prompt you to enter a license key. If not, then your issue is that something is interfering with the activation system.