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No download link and License Key Received

Featured Replies

Just bought the 747V3 in the evening for fsx steam version. Payment was successful but no download link and License Key Received. Please help

 

Regards

 

Udit Kalia

Have already submitted a ticket at the support portal

 

Udit Kalia

Log into your Pmdg account and go to your orders

Steve Crocker Core i7 4770k @4.68gb RAMNvidia 560ti Gigabyte Z87 MB

  • Author

It's not showing there . Have submitted a ticket . Waiting for someone to respond.

 

Udit Kalia

  • Commercial Member

It's not showing there . Have submitted a ticket . Waiting for someone to respond.

 

Udit Kalia

 

I'll respond over there, since this is order-related information.

 

EDIT: what is your ticket number? I don't see that you've submitted a ticket when I search for your name in the system.

Kyle Rodgers

  • Author

Ok thanks boss

 

Regards

 

Udit Kalia

Ticket: 03B-202748FA-041F

  • Commercial Member

Ok thanks boss

 

Regards

 

Udit Kalia

Ticket: 03B-202748FA-041F

 

Welcome. However, I'm unable to find a ticket with that ticket number. It looks like one of our ticket numbers, but it's not pulling anything up. I'm assuming you're copying/pasting out of the confirmation email?

Kyle Rodgers

  • Author

I have already sent you a personal message

  • Commercial Member

I have already sent you a personal message

 

Right, but I can find all of that information in the store (and have already done so, since you included your full name in your post - thank you, by the way!). I just didn't want to discuss order information in a public forum. The support ticket allows me to do this, but your ticket number isn't pulling the ticket up.

 

To expedite this, I'll just open a new one for you.

 

[sent]

Kyle Rodgers

Archived

This topic is now archived and is closed to further replies.

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