Paid for, not delivered help

[Vol 0]

Hi

I purchased this beauty few minutes ago.

I filled in the requirement as to charge on credit card.

Everything was fine till I get a message that the transaction cannot complete as the billing address given is not the same as the one registered.  Which I changed right away, however, while

I'm typing the new address, I receive a purchase confirmation by mobile from my bank with the amount of 89.99 usd.  I hurried to see if the product was in my library but nothing.  Help.  What to do next?  Thanks

 

J

[Bob Scott 7,721]

You'll need to open a support ticket on PMDG's web commerce site at http://support.precisionmanuals.com

 

Also, PMDG requires full names on posts in their support forums.

 

Regards

[Budbud 227]

Hi,

 

Submit quickly a ticket to the support here:

http://support.precisionmanuals.com/Main/

 

And by the way, have a look at the forum rules, you must sign all your posts with your full names.