HELP! QOSii model not loading after update

[jcarroll 0]

Hello,

I updated the QOS ii this morning with latest version from OPS center. Everything seemed to install properly. However when I load my sim, "model not available" message...no plane, no VC, just abyss....  :(

I tried restarting all that jazz....is there anyway to:

A) uninstall/reinstall update

B) fix the problem without step A

C) simply go back to the previous version

[Budbud 227]

Hello,

Best is to submit a ticket here:

http://support.precisionmanuals.com/Main/

 

Also please as a look at the forum rules, PMDG requires to sign all the posts with full names.

[VOJu24 7]

Hi,

I had this problem this morning due to a faulty w-lan adapter, which corrupted the downloads. When the download is corrupt this may happen. I'm sure PMDG will implement measures to avoid installing corrupt downloads in the future.You can try the following:

1. Run the original installer (from your order) again and select repair. 
2. Then run the operations center.
3. Select repair liveries in the notifications

So now you have the old version again and are probably able to fly again. It also offers you the update again, but I would suggest only doing this if you have another reliable network connection that you can test. (I connected usb to mobile phone and used the phone's wlan, then it worked.)

Best,

David Miller

[jcarroll 0]

I will try that thanks David.

 

James Carroll