An ode of praise

[Quink 13]

With the patience of Mother Theresa and the worried attentions of an English nanny over the last couple of days KYLE ROGERS of the PMDG Support Staff has kept me from opening my veins and slumping over my computer. With the introduction of our new 747-400 I had the same problems as many of you but after several attempts something recommended by Kyle finally worked and even I am not sure what it was.

For those of you who may still be suffering from these varied problems don't give up. PMDG has some of the best support I ever seen. Use it! File a support ticket and you'll see. I hope, that I'm right.            

[scandinavian13 5,192]

2 hours ago, Quink said:

With the patience of Mother Theresa and the worried attentions of an English nanny over the last couple of days KYLE ROGERS of the PMDG Support Staff has kept me from opening my veins and slumping over my computer. With the introduction of our new 747-400 I had the same problems as many of you but after several attempts something recommended by Kyle finally worked and even I am not sure what it was.

For those of you who may still be suffering from these varied problems don't give up. PMDG has some of the best support I ever seen. Use it! File a support ticket and you'll see. I hope, that I'm right.            

Glad I was able to help Frederick. Sorry it took multiple shots to get you up and running, but glad we were able to get you going!

[Boomer 1,619]

Good to hear you got first rate support from PMDG, though not surprising.

 

What was the issue and the fix?

[pete_auau 1,159]

13 minutes ago, Boomer said:

Good to hear you got first rate support from PMDG, though not surprising.

 

What was the issue and the fix?

Dont  think the op  knows  what the fix  was  since  he  stated  their  were many option  given  by kyle  to try  and  one  of  them  worked.  maybe  kyle  can post  the  solution that were  offered  to the op  to try  least  other  users  can  try them