loganbrooks25

Panel Path is empty error

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Hi, downloaded and installed, boot up P3D v4 (correctly installed the v4 version) although when I go Add On Menu - Reality XP - Set up aircraft, nothing happens. Under the error log in my documents I get '17/08/28 22:49:24.772 12196 ERROR] can't open Alabeo PA44 Seminole N428DG panel: path is empty"

Unsure why its not finding the correct path, I have selected the correct directory for v4. Happens to every aircraft I try, repeats the error, get no pop up box.

 

Will keep trying to fix, has anyone else had this issue?

 

Thanks

 

Have also reinstalled, no fix

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Hi,

can you please let us know if there is a panel.cfg file in the Alabeo aircraft folder? Usually it looks like:

simobjects\aircraft\alabeo pa44\pane\panel.cfg

 

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4 minutes ago, RXP said:

Hi,

can you please let us know if there is a panel.cfg file in the Alabeo aircraft folder? Usually it looks like:

simobjects\aircraft\alabeo pa44\pane\panel.cfg

 

Yes I can confirm it is there. I ran it on P3D v3 with no problems just now, it appears my v4 install is mismatching a directory somewhere along the way, will keep looking around. 

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Ok, just let us know how it goes, and we'll try find solutions.

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33 minutes ago, RXP said:

Ok, just let us know how it goes, and we'll try find solutions.

Just did a complete reinstall of V4, still get nothing out of it, exactly the same error. Even have a different directory path compared to the old install

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It this happening with every aircraft though, or just this one (or a selected few)?

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9 minutes ago, RXP said:

It this happening with every aircraft though, or just this one (or a selected few)?

This happens with every aircraft, whether its a default one or 3rd party, none of them load it

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Ok, this is peculiar. Have you moved all your aircraft out of the 'SimObject' folder?

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1 minute ago, RXP said:

Ok, this is peculiar. Have you moved all your aircraft out of the 'SimObject' folder?

No, should I try this? When I first select to show the panel under addon menu, it does not throw an error on the document, but still no pop up box shows. It is only the second time I try to open the panel it throws the error as the document shows, does this mean anything?

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I'm not sure you should or shouldn't, I'm trying to eliminate possible culprits for this error. It shouldn't matter where the aircraft is located, just that at least it is now cross-checked.

We're looking into this right now but I don't have any ETA for a solution yet. In any case I'll make sure to keep you posted in this thread, or to request additional information if needed.

I'm sorry for the annoyance.

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7 minutes ago, RXP said:

I'm not sure you should or shouldn't, I'm trying to eliminate possible culprits for this error. It shouldn't matter where the aircraft is located, just that at least it is now cross-checked.

We're looking into this right now but I don't have any ETA for a solution yet. In any case I'll make sure to keep you posted in this thread, or to request additional information if needed.

I'm sorry for the annoyance.

Okay thank you, it case of any significance I do not have P3D v4 installed under program files (86) ie the default one, I have it on another hard drive, but yet again so is P3D v3, and that works fine. When installing the GPS it does autodetect the correct directory and installs fine, but ill keep playing around. 

 

Also, just been playing around with different installing options (ie install into both v3 and v4, or just v3 or just v4 etc) when selected to install in both, it throws an error during the install "An error occured! Variant is null, cannot invoke". This only happens when I try to install with both, the installation contines, but still does not work in V4, and when installing seperately no error is shown, but still does not work in V4. 

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1 hour ago, loganbrooks25 said:

when selected to install in both, it throws an error during the install "An error occured! Variant is null, cannot invoke"

This helps! this indicate there is an issue modifying your the add-on.xml during installation.

On P3D4, GNS V2 installer creates: "C:\Users\jldupiot\Documents\Prepar3D v4 Add-ons\Reality XP GNS\add-on.xml" (and 'v3' for P3D3)

Then it makes sure the path referenced in the xml file is the correct one. The error occurs because the installer is invoking the MSXML component of your system, and this component is reporting it has failed reading/modifying the xml file.

Just for the sake of it, here are the typical add-on files for typical installation:

For P3D3:

 


<SimBase.Document Type="AddOnXml" version="3,3" id="add-on">
    <AddOn.Name>RealityXP Garmin GNS v2 (FltSim)</AddOn.Name>
    <AddOn.Description>The Garmin 530 quickly became aviation's most popular GPS. The sharp, clear display and intuitive button layout of the 500-series made it the standard for general aviation. Pilots who learn to operate the 530 find transitioning to the GNS 430 and even the Garmin G600 to be very easy.</AddOn.Description>
    <AddOn.Component>
        <Category>Gauges</Category>
        <Name>Reality XP GNS V2 Gauge</Name>
        <Path>C:\Program Files (x86)\Reality XP\GNS Simulation\FltSim\Gauges\32</Path>
    </AddOn.Component>
    <AddOn.Component>
        <Category>DLL</Category>
        <Name>Reality XP GNS V2 Menu</Name>
        <Path>C:\Program Files (x86)\Reality XP\GNS Simulation\FltSim\Modules\32\rxpGNS2_menu.dll</Path>
    </AddOn.Component>
</SimBase.Document>

For P3D4:

 


<?xml version="1.0" encoding="UTF-8"?>
<SimBase.Document Type="AddOnXml" version="3,3" id="add-on">
    <AddOn.Name>RealityXP Garmin GNS v2 (FltSim)</AddOn.Name>
    <AddOn.Description>The Garmin 530 quickly became aviation's most popular GPS. The sharp, clear display and intuitive button layout of the 500-series made it the standard for general aviation. Pilots who learn to operate the 530 find transitioning to the GNS 430 and even the Garmin G600 to be very easy.</AddOn.Description>
    <AddOn.Component>
        <Category>DLL</Category>
        <Name>Reality XP GNS V2 Menu</Name>
        <Path>C:\Program Files (x86)\Reality XP\GNS Simulation\FltSim\64\rxpGNS2_menu.dll</Path>
    </AddOn.Component>
    <AddOn.Component>
        <Category>Gauges</Category>
        <Name>Reality XP GNS V2 Gauge</Name>
        <Path>C:\Program Files (x86)\Reality XP\GNS Simulation\FltSim\64</Path>
    </AddOn.Component>
</SimBase.Document>

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19 minutes ago, RXP said:

This helps! this indicate there is an issue modifying your the add-on.xml during installation.

On P3D4, GNS V2 installer creates: "C:\Users\jldupiot\Documents\Prepar3D v4 Add-ons\Reality XP GNS\add-on.xml" (and 'v3' for P3D3)

Then it makes sure the path referenced in the xml file is the correct one. The error occurs because the installer is invoking the MSXML component of your system, and this component is reporting it has failed reading/modifying the xml file.

Just for the sake of it, here are the typical add-on files for typical installation:

For P3D3:

  Hide contents


<SimBase.Document Type="AddOnXml" version="3,3" id="add-on">
    <AddOn.Name>RealityXP Garmin GNS v2 (FltSim)</AddOn.Name>
    <AddOn.Description>The Garmin 530 quickly became aviation's most popular GPS. The sharp, clear display and intuitive button layout of the 500-series made it the standard for general aviation. Pilots who learn to operate the 530 find transitioning to the GNS 430 and even the Garmin G600 to be very easy.</AddOn.Description>
    <AddOn.Component>
        <Category>Gauges</Category>
        <Name>Reality XP GNS V2 Gauge</Name>
        <Path>C:\Program Files (x86)\Reality XP\GNS Simulation\FltSim\Gauges\32</Path>
    </AddOn.Component>
    <AddOn.Component>
        <Category>DLL</Category>
        <Name>Reality XP GNS V2 Menu</Name>
        <Path>C:\Program Files (x86)\Reality XP\GNS Simulation\FltSim\Modules\32\rxpGNS2_menu.dll</Path>
    </AddOn.Component>
</SimBase.Document>

For P3D4:

  Reveal hidden contents


<?xml version="1.0" encoding="UTF-8"?>
<SimBase.Document Type="AddOnXml" version="3,3" id="add-on">
    <AddOn.Name>RealityXP Garmin GNS v2 (FltSim)</AddOn.Name>
    <AddOn.Description>The Garmin 530 quickly became aviation's most popular GPS. The sharp, clear display and intuitive button layout of the 500-series made it the standard for general aviation. Pilots who learn to operate the 530 find transitioning to the GNS 430 and even the Garmin G600 to be very easy.</AddOn.Description>
    <AddOn.Component>
        <Category>DLL</Category>
        <Name>Reality XP GNS V2 Menu</Name>
        <Path>C:\Program Files (x86)\Reality XP\GNS Simulation\FltSim\64\rxpGNS2_menu.dll</Path>
    </AddOn.Component>
    <AddOn.Component>
        <Category>Gauges</Category>
        <Name>Reality XP GNS V2 Gauge</Name>
        <Path>C:\Program Files (x86)\Reality XP\GNS Simulation\FltSim\64</Path>
    </AddOn.Component>
</SimBase.Document>

I will have a look at this, my addon.xml file has the exact same contents as the one you posted. This only ever throws the error when I try to install v3 and v4 at the same time, when seperate no error is thrown yet it still does not find a directory.

 

In other progress I was able to get the panel working by loading it in V3, copying the data is pastes into the panel.cfg for V3 (for that particular aircraft) and carrying it over manually to the V4 panel folder. This works fine, and all normal. It is just the actual application does not want to open, I installed it on another PC and still, does not work on V4,

Edited by loganbrooks25

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Thank you for the additional investigation. I understand the 'assistant' is not opening and doesn't report any error in "my documents\rxpGNS2_menu.dll.log" ?

What about trying to open the settings panel on the manually editing aircraft panels:

SHIFT + RIGHT CLICK the top edge of the GNS. Is this one opening ok? 

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In addition, can you please confirm your V4 prepar3d.exe and panels.dll file version is  4.0.28.21686 ? 

Do you have any other active add-ons and if so, can you please try disabling them and see if the problem is an interaction between add-ons which makes it fail?

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7 hours ago, RXP said:

In addition, can you please confirm your V4 prepar3d.exe and panels.dll file version is  4.0.28.21686 ? 

Do you have any other active add-ons and if so, can you please try disabling them and see if the problem is an interaction between add-ons which makes it fail?

When I do shift + right click I can confirm I get the menu pop up. I never upgraded the the latest patch so am sitting one version down at the moment, I am downloading the new patch now, would this likely to be have causing it?

 Will keep you updated. 

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Yes it is the reason, because the assistant refuses to open below this particular version. Nevertheless, can you please let me know your P3D 4 version? Is this 4.0.23.21468 ?

I'll make sure to add it in the assistant fix we're working on right now!

However, it won't be considered a 'compatible' version for our product, it will be just for the assistant. We'll make sure our rxpGNS2.gau.log file also tells you if this is the case. In this case, "compatible" means it might not be entirely working (some GNS2 features not working if running an unsupported version).

 

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16 minutes ago, RXP said:

Yes it is the reason, because the assistant refuses to open below this particular version. Nevertheless, can you please let me know your P3D 4 version? Is this 4.0.23.21468 ?

I'll make sure to add it in the assistant fix we're working on right now!

However, it won't be considered a 'compatible' version for our product, it will be just for the assistant. We'll make sure our rxpGNS2.gau.log file also tells you if this is the case. In this case, "compatible" means it might not be entirely working (some GNS2 features not working if running an unsupported version).

 

Yes! Finally we are narrowing this down. Have just started downloading the full new version, will be a couple of hours before I can confirm it is fixed. And yes that version is correct you stated. 

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I'm sure this will work with the latest P3D4 version! Thank you for your patience!

And the latest 4.0.28.21686 is much better!

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2 hours ago, RXP said:

I'm sure this will work with the latest P3D4 version! Thank you for your patience!

And the latest 4.0.28.21686 is much better!

Great news, installed the latest version of P3D, works like a charm.

 

For those who had the same issue it is IMPORTANT to update your simulator to the latest version (P3D v4 4.0.28.21686), that fixed my issue straight away.

 

In another note, unsure if anyone else has this issue, every time I end the simulator session, if I was using the RXP 430, the simulator never closes, just hangs in a frozen state, have to force close via task manager. May just be me, but happens on a fresh install. 

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This is great news, I'm glad it is now working!

As for when shutting down the simulator, another customer has reported something similar. We'll have a close look at this but in the meantime, can you confirm the "trainer process" at least closes correctly when switching aircraft? 

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35 minutes ago, RXP said:

This is great news, I'm glad it is now working!

As for when shutting down the simulator, another customer has reported something similar. We'll have a close look at this but in the meantime, can you confirm the "trainer process" at least closes correctly when switching aircraft? 

Just noticed now when trying to change aircraft in game from RXP 430 aircraft to a non RXP aircraft it also crashes, and the process stays open. 

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Do you have any other add-on enabled? What about trying with the other add-ons disabled? 

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On 8/30/2017 at 1:59 PM, RXP said:

Do you have any other add-on enabled? What about trying with the other add-ons disabled? 

I have completed a few flights with this to be sure how it performs. For the crashing on exit, it appears it does close the application, eventually after a few minutes, does get in a non responsive mode though. 

Other things to note, now a few times into a training flight P3D freezes and crashes and when looking at the event viewer for cause it shows that the GNS530 applicaton crashes twice and P3D shows the faulting module was (C:\WINDOWS\SYSTEM32\ntdll.dll) [Edit: Did some research into this, appears may be to do with NVIDIA drivers, have rolled back the drivers, see if this will fix, may be unrelated to the GPS]

 

Unsure if this is related to the GPS but never had crashes like this before. Also performance seems to be somewhat impacted at times, I could always get a constant 60 fps for how I set it up, but with using the GPS it usually sits on 60 but for some moments it drops down to 30 randomly for a few seconds, again this never happened with the GPS. I do use FSUIPC and Active Sky addons but before they were installed the GPS acted this way, so I dont think they are interfering.

This is the information event viewer gave:

Faulting application name: G530SIM.exe, version: 0.0.0.0, time stamp: 0x4bff0a69
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x38d0
Faulting application start time: 0x01d322dd4a3a0497
Faulting application path: C:\Program Files (x86)\Garmin\GNS Trainer\GNS\G530SIM.exe
Faulting module path: unknown
Report Id: 5e5d3495-f2c8-415c-93cf-802562a295bc
Faulting package full name: 
Faulting package-relative application ID: 

 

This occured 6 times within 15 minutes in the previous session, the GPS doesnt actually crash in the sim, but at the same time either the sim freezes and crashed or freezes then fixes itself. And in the latest crash this is what rxpgnssim.dll.log recorded, but may be due to the unrelated driver problem:

17/09/01 04:37:46.631 11340 -    ] # rxpGnsSim64.dll version 2.3.0.0
17/09/01 05:07:07.690 05420 INFO ] G430.1 host application exited unexpectedly.
17/09/01 05:07:07.690 03052 INFO ] G430.2 host application exited unexpectedly.
17/09/01 05:07:25.791 03052 INFO ] self-terminating orphaned G430.2
17/09/01 05:07:25.832 05420 INFO ] self-terminating orphaned G430.1
 

 

Otherwise it is an amazing product, really enjoying it, exactly the same as the real world, just a shame it crashes the program halfway through a training flight sometimes. 

 

 

Edited by loganbrooks25

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This is peculiar and I'm starting to wonder if this is a P3D4 issue of some sort. The latest P3D4 is a hot fix release, and there might still be a few bugs affecting our product.

Although none of our X-Plane customers are reporting any issue when closing the simulator, or changing aircraft, a few of our Flight Sim customers are reporting this kind of issue, which makes me wonder, especially since the general startup/shutdown code is the same in our two implementations.

With your help, we can try finding out what is really causing this though.

Can you first please let me know how do you typically start and end a flight? 

For example:

1) launch P3D4, select a favourite situation file (pre-saved)

2) or free flight + select aircraft + select location. 

3) flying (obviously!)

4) closing the window or selecting menu / quit, or pressing SHIFT + F4 or whatever you do?

Maybe there is a particular sequence which makes P3D4 not telling our gauge it is closing?

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