Hello, my p3d v4 has been crashing for a while now and this is what event viewer says

 

Log Name:      Application
Source:        Application Hang
Date:          17/09/2017 14:31:33
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-KR4HHD9
Description:
The program Prepar3D.exe version 4.0.23.21468 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 2044
 Start Time: 01d32fb689c9fa09
 Termination Time: 18
 Application Path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
 Report Id: ec10a75d-9818-42fa-b6d2-88e609aa6d2f
 Faulting package full name: 
 Faulting package-relative application ID: 

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-09-17T13:31:33.115874100Z" />
    <EventRecordID>3038</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-KR4HHD9</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Prepar3D.exe</Data>
    <Data>4.0.23.21468</Data>
    <Data>2044</Data>
    <Data>01d32fb689c9fa09</Data>
    <Data>18</Data>
    <Data>C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>
    <Data>ec10a75d-9818-42fa-b6d2-88e609aa6d2f</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
  </EventData>
</Event>

 

 

 

 

Anyone know what it means?

Thanks.

On page 29, AVSIM CTD Guide there is an item about AppHangs (which tells you to check out Freezes). 

You do not have the latest version of P3DV4 installed.  The latest is 4.0.28.21686.  It was a Hotfix and think it fixed some compatibility issues.  Just go back to your account on Lockheed and download the client only.  Uninstall the Client using your add/remove programs.  Reinstall.  It will not mess up anything you have currently installed.

You did not indicate what you were doing, starting up P3D, loading the flight, during the flight, or during the descent phase.  You did not indicate what other addons you might have installed or what addons were running when the apphang caused your sim to freeze.  There are just too many variables.  AppHang's are very difficult to diagnose and you might be better off if you look in the AVSIM CTD Guide, Page 10, How to Fix Most Freezes/Crashes in P3DV4.  From this How to, I would rename your p3d.cfg to p3d.cfg.off, restart P3D and see if this fixed it.  This is the number solution for all crashes/freezes.

Best regards,

Jim