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ifly 737NG for Prepar3D 3.4 Crashes on loading aircraft

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The 737NG for Prepar3D Crashes on loading aircraft the problem only started in the last few days and nothing new has been installed  i have tried creating a new flight  and loading previous flight if i use default or any other payware its fine  buy if i go to my IFLY  i get CTD  error log says


Log Name:      Application

Source:        Application Error

Date:          30/09/2017 17:19:07

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Leslie_Lenona


Faulting application name: Prepar3D.exe, version:, time stamp: 0x57d9b14e

Faulting module name: unknown, version:, time stamp: 0x00000000

Exception code: 0xc000041d

Fault offset: 0x0027dad0

Faulting process ID: 0x2e60

Faulting application start time: 0x01d33a075b072578

Faulting application path: D:\p3d\Prepar3D.exe

Faulting module path: unknown

Report ID: c49e6971-7357-4c17-abe5-df62ea5187e2

Faulting package full name: 

Faulting package-relative application ID: 

Event Xml:

<Event xmlns="http://schemas.micro...8/events/event">


    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>




    <TimeCreated SystemTime="2017-09-30T16:19:07.576482800Z" />




    <Security />























initially suspecrted a recent windows  update so uninstalled KB4038788 but still the same issue


any ideas ?

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I'm not sure why you are posting this here. Why not try the official support forum first.

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