I'm having an issue when trying to update using the OC. Never had an issue before. Anti-Virus is off and no migration tool is installed. Using P3D v4.1.

2017/10/13 18:09:00 [PMDG 1] ===== PMDG updater commencing
2017/10/13 18:09:00 [PMDG 1] Setting up for 744 / P3D
2017/10/13 18:09:00 [PMDG 1] PMDG Updater: Version A18 - Build timestamp Jul  1 2017, 15:58:41
2017/10/13 18:09:00 [PMDG 1] Finding installed PMDG product version
2017/10/13 18:09:00 [PMDG 1] Installed PMDG product version: 3008415
2017/10/13 18:09:00 [PMDG 1] Fetching available product information for P3D...

Then it just stops.

Faulting application name: PMDG_Updater_744_P3D.exe, version: 0.0.0.0, time stamp: 0x5957ff14
Faulting module name: PMDG_Updater_744_P3D.exe, version: 0.0.0.0, time stamp: 0x5957ff14
Exception code: 0xc0000409
Fault offset: 0x000baf61
Faulting process id: 0x588
Faulting application start time: 0x01d344701a4339bf
Faulting application path: C:\Users\xxxxx\AppData\Roaming\PMDG\PMDG Operations Center\Product Updates\PMDG_Updater_744_P3D.exe
Faulting module path: C:\Users\xxxxx\AppData\Roaming\PMDG\PMDG Operations Center\Product Updates\PMDG_Updater_744_P3D.exe
Report Id: 20752d0b-b03a-4625-9a0f-7e60fe953a0d
Faulting package full name: 
Faulting package-relative application ID: 

If it’s dying like that, your AV may be “off” but it’s clearly interfering. If it couldn’t grab that info, it would provide an error message, and not just crash.

Found the problem with my AV. Was able to update to latest version and I'm good to go.

Thanks.

17 hours ago, Sid Starz said:

Found the problem with my AV. Was able to update to latest version and I'm good to go.

Thanks.

Glad to hear it. Enjoy!