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Aerosoft Heathrow Professional APPHANG

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  • Commercial Member

I just reinstalled my sim and now whenever I try and spawn at Heathrow, the sim will run for a few seconds then stop responding. Event viewer says it’s an apphang, event id 1002. It worked perfectly before reinstalling, and I’ve tried asking on Aerosoft’s forums to no avail. Ran the installer as admin, uninstalled and reinstalled several times, restarted the computer, tested different aircraft and it all has the same result. Any ideas on how to solve this would be much appreciated.

A couple things I'd check...first, that you don't have two (or more) instances of EGLL in the add-on.cfg file.  Some uninstallers don't do a complete job of removing the .cfg and .xml file entries in the new addon structure.  If it's in there twice, it'll try to load it twice.

Second, load the sim at another airport, turn your traffic completely off, relocate to EGLL and see if that makes a difference.  Could be a bad AI model/texture boogering things up.

Regards

 

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@60Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090
Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus,
TM TCA Officer Pack
, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case

  • Author
  • Commercial Member
7 minutes ago, w6kd said:

A couple things I'd check...first, that you don't have two (or more) instances of EGLL in the add-on.cfg file.  Some uninstallers don't do a complete job of removing the .cfg and .xml file entries in the new addon structure.  If it's in there twice, it'll try to load it twice.

Second, load the sim at another airport, turn your traffic completely off, relocate to EGLL and see if that makes a difference.  Could be a bad AI model/texture boogering things up.

Regards

 

Not running any traffic programs. Heathrow Professional doesn’t use addon.xml so it didn’t show up in the addons cfg file. I also checked the scenery cfg itself and it was only in there once as it should be.

One other possibility is that there are more than one of the scenery's AFCADs active...the configurator swaps between six different versions of the AFX file, all with names beginning with "EGLL_AFX-"  One and only one of these files should end in .bgl, the others shoud end in .bgl.off  Perhaps the uninstall left one of the other bgls still in place active.  You might uninstall, remove the entire "Mega Airport London Heathrow" directory if the uninstaller did not, then reinstall to insure nothing is left over from before.

Regards

 

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@60Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090
Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus,
TM TCA Officer Pack
, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case

  • Author
  • Commercial Member
26 minutes ago, w6kd said:

One other possibility is that there are more than one of the scenery's AFCADs active...the configurator swaps between six different versions of the AFX file, all with names beginning with "EGLL_AFX-"  One and only one of these files should end in .bgl, the others shoud end in .bgl.off  Perhaps the uninstall left one of the other bgls still in place active.  You might uninstall, remove the entire "Mega Airport London Heathrow" directory if the uninstaller did not, then reinstall to insure nothing is left over from before.

Regards

 

Only one BGL is active after checking.

Hire an exorcist?

Good luck

 

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@60Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090
Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus,
TM TCA Officer Pack
, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case

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