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License issue after install AivlaSoft EFB

Tomek Albrecht

By Tomek Albrecht
in PMDG 737NGX | 737NGXu

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Tomek Albrecht

Tomek Albrecht

Posted
Posted

Hello PMDG Support

I had well working instance of PMDG + FSX:SE and found out about Aivla stuff. After installation, the FSX:SE started to ask me about PMDG license number. I typed my license number but is not accepted due to following error. I do not have an access to FMC in order to remove license. How can I to restore PMDG aircrafts and functionality? Thanks in advance for your support.

license_error.png

downscc

downscc

Posted
Posted

In most cases, all licensing and authentication issues should be asked of PMDG rather than here, which is a user to user forum. PMDG Product Support: http://support.precisonmanuals.com , support accounts are separate from sales so you may have to create an account to submit a ticket.

My guess would be that something you changed removed the FlexNet services or stopped them from running.  You can check the services list to see if this is the case.  Best bet is a support ticket.

Dan Downs KCRP

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