May 2, 20188 yr Hello, I have the FS-Steam installed and there were no problem in playing the game, I bought the PMDG and as soon as I run it comes the message that RAAS is not updated, it takes to me a website to buy the product. I don't want RAAS in my PMDG. I understand I can turn off RAAS in the FMS, but the message for update still come every time I start the FS. I already send a ticket support but no reply from PrecisionManuals. Any help is more than welcome. Edited May 2, 20188 yr by Manolocs title mispell
May 2, 20188 yr Commercial Member 4 minutes ago, Manolocs said: Hello, I have the FS-Steam installed and there were no problem in playing the game, I bought the PMDG and as soon as I run it comes the message that RAAS is not updated, it takes to me a website to buy the product. I don't want RAAS in my PMDG. I understand I can turn off RAAS in the FMS, but the message for update still come every time I start the FS. I already send a ticket support but no reply from PrecisionManuals. Any help is more than welcome. Always good to take a few moments to do a little due diligence. The FREE update for RAAS for our aircraft is here: http://www.fs2crew.com/cart/Updates/FS2Crew_RAAS_PMDG_777_Update.zip Kyle Rodgers
May 2, 20188 yr Commercial Member 23 minutes ago, Manolocs said: H I already send a ticket support but no reply from PrecisionManuals. What exactly you mean no reply? I replied to your ticket 20 minutes after it was opened. I provided the answers you your questions regarding uninstalling and how to stop the update request. I have also asked you to provide the 777 version you have in case you are running an old version. How exactly these warren a "no reply" from us? Chris Makris PLEASE NOTE PMDG HAS DEPARTED AVSIM You can find us at http://forum.pmdg.com
May 2, 20188 yr Author 10 minutes ago, Olympic260 said: What exactly you mean no reply? I replied to your ticket 20 minutes after it was opened. I provided the answers you your questions regarding uninstalling and how to stop the update request. I have also asked you to provide the 777 version you have in case you are running an old version. How exactly these warren a "no reply" from us? Got your email and replies. Thank you.
May 2, 20188 yr Author Support just contacted me and informed my installed version is too OLD. they will send me a new link to download and follow the correct steps to update.... 🙂
May 5, 20188 yr Author On 5/2/2018 at 4:06 PM, scandinavian13 said: Always good to take a few moments to do a little due diligence. The FREE update for RAAS for our aircraft is here: http://www.fs2crew.com/cart/Updates/FS2Crew_RAAS_PMDG_777_Update.zip - I am installing the new version you provided in the email, it appears that this version has RAAS so should I allow to run or not? I don't want to get the annoying messages to buy the updated version of the RAAS. - This link for a RAAS update free is to be installed on top of the PMDG new version I got? Cheers
May 5, 20188 yr Commercial Member 4 minutes ago, Manolocs said: - I am installing the new version you provided in the email, it appears that this version has RAAS so should I allow to run or not? I don't want to get the annoying messages to buy the updated version of the RAAS. - This link for a RAAS update free is to be installed on top of the PMDG new version I got? Cheers If you install with the latest installer there is no need to install the RAAS with the link Kyle provided. As I told you in the ticket, there is a way to stop RAAS checking for updates. I have never get a message to update RAAS with the latest installer or in the past. Chris Makris PLEASE NOTE PMDG HAS DEPARTED AVSIM You can find us at http://forum.pmdg.com
May 5, 20188 yr Author 2 minutes ago, Olympic260 said: If you install with the latest installer there is no need to install the RAAS with the link Kyle provided. As I told you in the ticket, there is a way to stop RAAS checking for updates. I have never get a message to update RAAS with the latest installer or in the past. I know where to set RAAS off in the FMS thanks... for the quick reply.
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