June 3, 20188 yr Hi guys, Just tried to download the latest update and got this error......5:20001...contact support. I'm pretty sure its related to a las vegas airport that i downloaded, killed, and then downloaded again. Would it be best just to hose the entire xplane installation and start fresh? I don't have any addons other than data from navigraph.
June 8, 20187 yr Author chapter two..... bought a new SSD drive, loaded windows 10, tried to install xplane and immediately got the same 5:20001 I asked this question under the support forum on X-plane 11 website, but no answers. Is there a direct email support address I should be using to try to resolve this?
June 8, 20187 yr If you are installing from scratch, have you tried the latest installer? https://www.x-plane.com/kb/digital-download-install/ Edited June 8, 20187 yr by CarlosF Windows 11 - Samsung 990 Pro M.2 | Asus Prime Z690 | i7 12700KF HT | DeepCool LS520 SE | MSI 5070 Ti Ventus OC | 64GB G.Skill XMP II | Lian Li 216 LANCOOL RGB | TrackIr v5 | Honeycomb Alfa - Bravo - Charlie | MSFS 2024 - Samsung 990 Pro M.2 | Curved 27" MSI | JBL Quantum 810
June 8, 20187 yr Author Yes....same result....I'm going to reformat my drive again tonight, reload 64 bit windows, and download again. But if this happens again, then I'm at a total loss as to what I can do.
June 10, 20187 yr Author SOLVED …. turns out router was blocking the update from the server. Bypassed the router and everything loaded fine. Not sure just yet why the router wouldn't allow the update when it did allow the initial download and installation, but for now...all is well....Happy Days !
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