August 9, 20187 yr Sorry- but I am not very good on the computer.... and have managed to not be able to install my purchase of Chase Plane the Precip. My purchase went thru and I received a purchase serial number. I tried to "install the installer" into my D Drive, where my Prepar3DV4 is located. The installer successfully was added to the D drive but does not open. When I look at the instructions for how to download... the icon looks to be bright in color... like it did not install. I went to the Programs file to see if I could open the installer. I opened it. I clicked the box for P3D only....on Drive D When asked to enter my serial number I entered the purchase number I received. There is no response. Here I am... 😭 Looks like I made it difficult. Appreciate any help.
August 10, 20187 yr Commercial Member Have you tried activating your products in your account on the website directly? Keven Menard Technical Director, //42.
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