Purchased wrong version of the GTN 750

[ethanjonesy123 0]

Hey guys, I have recently purchased the GTN 750, but, the wrong version. I got the FSX version instead of the X-Plane version, and obviously i'm not going to buy the X-Plane version ASWELL if I have already purchased the FSX version which I cant use. I hope Reality XP can exchange my FSX version for an X-Plane version because I mistakenly purchased the wrong one, thanks.

[DavidP 1,426]

You should be to go to F1 and submit a refund ticket if you purchased it in the last 30 days. They are very prompt and no questions asked.

Edited August 26, 2018 by RXP

[ethanjonesy123 0]

Okay thanks man, how do I do that?

[charliearon 3,087]

I would think you would go to the F1 site with your purchase info and request a refund so you can purchase the correct one.

Edited August 26, 2018 by RXP

[ethanjonesy123 0]

Im on the website now and I cant see the refund section?

 

[ethanjonesy123 0]

Dont worry i think i have it.