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Freeman983

StackHash - CTD - P3Dv4.4

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Hello Guys! 

Very frustrating issue thats been occuring recently. I am always able to perform short to medium sector flights but not able to complete long haul flights. Reliability history points to this>>> 

Problem signature
Problem Event Name:    APPCRASH
Application Name:    Prepar3D.exe
Application Version:    4.4.16.27077
Application Timestamp:    5bfdbb35
Fault Module Name:    StackHash_d1d4
Fault Module Version:    6.1.7601.24358
Fault Module Timestamp:    5c5e1dff
Exception Code:    c0000374
Exception Offset:    00000000000bf302
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    2057
Additional Information 1:    d1d4
Additional Information 2:    d1d4315b3f794aead08a60958fe6f5ce
Additional Information 3:    1907
Additional Information 4:    1907d521a31e622b3587c894886ddfa6

 

But then the even viewer points to this>>> 

Log Name:      Application
Source:        Application Error
Date:          05/04/2019 01:55:29
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      John-PC
Description:
Faulting application name: Prepar3D.exe, version: 4.4.16.27077, time stamp: 0x5bfdbb35
Faulting module name: ntdll.dll, version: 6.1.7601.24358, time stamp: 0x5c5e1dff
Exception code: 0xc0000374
Fault offset: 0x00000000000bf302
Faulting process id: 0xf98
Faulting application start time: 0x01d4eb0e35795050
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 8131bafc-573d-11e9-b3c6-7824af8c0ebb
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2019-04-05T00:55:29.000000000Z" />
    <EventRecordID>30368</EventRecordID>
    <Channel>Application</Channel>
    <Computer>John-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Prepar3D.exe</Data>
    <Data>4.4.16.27077</Data>
    <Data>5bfdbb35</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.24358</Data>
    <Data>5c5e1dff</Data>
    <Data>c0000374</Data>
    <Data>00000000000bf302</Data>
    <Data>f98</Data>
    <Data>01d4eb0e35795050</Data>
    <Data>C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>
    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
    <Data>8131bafc-573d-11e9-b3c6-7824af8c0ebb</Data>
  </EventData>
</Event>

 

Both occured at 00:55L this morning. All graphics drivers are up to date. I do have the P3D Dump file to hand if anyone wishes to see it just tell me how to send it over. Thanks in advance for any help given! 

 

John Freeman 

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8 hours ago, Freeman983 said:

Very frustrating issue thats been occuring recently.

You received a StackHash followed by an ntdll.dll error.  Indicates a problem with your settings and/or overclock of one of your system components.  See page 37, AVSIM CTD Guide for possible solutions to this error.

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Thankyou Jim much appreciated as always! 

The only thing I have done recently in terms of overclock is turn my GPU fan up by about 10%. 

Could MSI Afterburner also be at fault here? I have recently changed to another program and waiting for a break in my schedule to see if it makes a difference.

 

John Freeman 

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I've never heard of the MSI Afterburner causing this type of crash.  Stackhash and ntdll are both related to your system memory.  Most of the time it is fixed by removing any overclock of the cpu.

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Ok I will have a look into it. Strange that my cpu has been overclocked since i bought the PC about 2 years ago and only now the StackHash crashes are occuring. 

Think i will take off the overclock to the gpu first and see what happens and maybe reset the p3d.cfg file.

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