Access to PMDG Support

[BillCusick 75]

Hi Guys...

I realise that this is only a User to User forum - but I'm hoping that someone has access to PMDG who can help me....

"Welcome to the PMDG Support Portal! 'To submit a new ticket or view your previous tickets you must be registered and logged via the buttons in the upper right corner of the screen.'

I cannot register - I am already on the system since 2017. My original email address in no longer available to me - and any replies addressed to me are not forwarded on. It is therefore of no use - any reply will not be accessible.

I cannot change my login details
I am trying to buy the NGXu for P3d v4.5

How can I get a confirmation email when my 'old' email address is no longer available to me ?
How do I change it without logging in ?

I cannot find any way to log in - my previous account details/username are no use - any confirmation email will go to an address which is inaccessible to me.

Please, can someone help ?

Is there a 'Contact us' link that I've missed ?
How can I submit a support ticket without logging in ?

Searching the portal does not answer my query 'change my email address'.....

If anybody here has access to PMDG, I can send a private message with my current, working, email addy.
I'm ready to give up....

Edit...I've also posted succesfully on their internal new forum. Hope somebody can assist.

Thanks
Regards
Bill

 

 

Edited November 9, 2019 by BillCusick

[beechcaptain 108]

Why not register on the PMDG forum and post your inquiry there?

[BillCusick 75]

Thanks, Glenn - I've done that - n/r as yet.

Most frustrating - I want to fly that bird in v4.5 !

Regards

Bill Cusick

Edited November 9, 2019 by BillCusick
add name...