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Prepar3D VR crash to Desktop when NL Motion Platform installed

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Hope someone can help...

I have a problem with Prepar3D 4.5 crashing to desktop when entering VR but only when the Next Level Motion Platform V3 software manager has been installed.

After a process of elimination, its definitely the Motion Platform manager installation that corrupts something.
The Platform works fine in Prepar3D 2D but entering VR results in a black P3D window and subsequent CTD.
Quitting or un-installing the Platform Manager doesn't resolve, even with re-boot.
The only way resolve so far is by restoring the drive image done just before the software manager install.

Windows 10 V1809 or V1903 affected.
Prepar3D V4.5.13.32097
Motion Platform latest firmware and Platform Manager 2.95
Steam VR and WMR all latest versions
Nvidia driver is 441.41

Anyone had similar issues or suggestions on diagnosing
 

What VR headset are you using?

We are all connected..... To each other, biologically...... To the Earth, chemically...... To the rest of the Universe atomically.
 
Devons rig
Intel Core i5 13600K @ 5.1GHz / G.SKILL Trident Z5 RGB Series Ram 64GB / GIGABYTE GeForce RTX 4070 Ti GAMING OC 12G Graphics Card / Sound Blaster Z / Meta Quest 2 VR Headset / Klipsch® Promedia 2.1 Computer Speakers / ASUS ROG SWIFT PG279Q ‑ 27" IPS LED Monitor ‑ QHD / 1x Samsung SSD 850 EVO 500GB / 2x Samsung SSD 860 EVO 1TB /  1x Samsung - 970 EVO Plus 2TB NVMe /  1x Samsung 980 NVMe 1TB / 2 other regular hd's with up to 10 terabyte capacity / Windows 11 Pro 64-bit / Gigabyte Z790 Aorus Elite AX Motherboard LGA 1700 DDR5
  • Author

Headset is a HP Reverb Pro.

Next Level Racing have replied and said uninstall the VR Headway Compensation module and this does the trick.
That feature is not so important for flight sims so I'm up and running for now.
 

I suspected it would be something like that. I was actually curious if you were using a system with seperate tracking sensors, or with inside out tracking. Though either can become confused by the motion platforms movements......

We are all connected..... To each other, biologically...... To the Earth, chemically...... To the rest of the Universe atomically.
 
Devons rig
Intel Core i5 13600K @ 5.1GHz / G.SKILL Trident Z5 RGB Series Ram 64GB / GIGABYTE GeForce RTX 4070 Ti GAMING OC 12G Graphics Card / Sound Blaster Z / Meta Quest 2 VR Headset / Klipsch® Promedia 2.1 Computer Speakers / ASUS ROG SWIFT PG279Q ‑ 27" IPS LED Monitor ‑ QHD / 1x Samsung SSD 850 EVO 500GB / 2x Samsung SSD 860 EVO 1TB /  1x Samsung - 970 EVO Plus 2TB NVMe /  1x Samsung 980 NVMe 1TB / 2 other regular hd's with up to 10 terabyte capacity / Windows 11 Pro 64-bit / Gigabyte Z790 Aorus Elite AX Motherboard LGA 1700 DDR5
  • Author

The VR Compensation module is meant to cancel out unintended movement but there's clearly something wrong with the driver or VR integration in my case that causes P3D to crash.
It should work so they are looking into it.

 

  • 2 months later...
  • Author

Update:

Next Level Racing have fixed the issue in the latest Platform Manager software.
VR Headway compensation works now.

 

Archived

This topic is now archived and is closed to further replies.

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