Repeated issues

Brian74 · January 10, 2020

This works just fine; in fact absolutely PERFECTLY on the ground and very beginning of the flight, but within a couple of minutes after takeoff on every flight, I am not recognized or heard by ATC at all. I will do the "Say it" feature, which does get heard, but then suddenly the controller will answer with every response from the last several calls I made, repeatedly over and over. I pause it and do the grammar practice and and it recognizes me just fine. I listen back and my voice sounds clear. I've read the manual from cover to cover. With these issues, sadly I cannot warrant purchasing this software.

I have numerous logfiles, but do not know where to send them. Way too big to post as pictures or text in here. My last email to admin@pilot2atc was never answered.

Running a brand new PC with a 9700k, 32 GB of 3200 RAM, and a 2070 Super GPU; frame rates are good, seeing no resource problems, and have had no previous hardware issues.

Edited January 10, 2020 by Brian74

Dave-Pilot2ATC · January 10, 2020

Brian,

I got only one email from you with the log files attached. Not sure what happened to any other emails you may have sent.

Looking through several of the log files, it appears you are flying VFR without a flight plan. So after takeoff, about 5NM out, you are told "Mustang Eight Eight goodday , frequency change approved". At that point, ATC is done with you and you are on your own. If you want something else from ATC, then you would have to contact them with a proper request, they are not looking for you to report that you are climbing to xxxx altitude or anything like that.

If you want to interact with ATC on a VFR flight, try filing a flight plan and requesting clearance on the ground, or after airborne, request VFR Flight Following. In either case, you will get passed from one controller to the next until you get to your destination...at which point, about 10NM out, you will be told that radar service is terminated, frequency change approved.

At that point you can call tower to report that you are inbound for landing and they will give you pattern entry instructions.

Dave

Brian74 · January 10, 2020

Thanks for the quick response. I know how it is being the only supporting software creator as I am in the same position myself.

Shouldn’t I be able to take off with either a point to point or even no flight plan and request VFR flight following or IFR vectors to a nearby <destination> with the local approach controller? I do this all the time IRL, usually hearing a “Say request” from approach after recieving squawk from them and establishing radar contact. At one point last night, approach acknowledged my vectors to nearby airfield request, even had me switch to the proper approach frequency for that sector (which I thought was awesome, because this is exactly how our controllers would handle it IRL) and on new freq it it issued me two sets of vectors before it quit responding. Its as if it hangs up and gets overwhelmed.

What it was doing yesterday was exactly what other users described previously, where it would not respond, and then later got stuck in a loop. I used the “say it” function, and then suddeny and repeatedly responded over and over to my previous verbal calls, which tells me it recognized the calls, but was hung up. Using the say it function seems to unhang it. You can find this looping in logs 3b and 7 (pasted below) near the end of the logs.

“ATC Speak: Mustang Eight EightDeparture Frequency is One Two Eight Point FiveDeparture Frequency is One Two Eight Point Five Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN18:42:01

Sug Resp: 18:42:01

OnTTSWavePlaybackStopped 01/09/2020 18:42:15

UnInterruptAudio in OnTTSWavePlaybackStopped SugRes: 01/09/2020 18:42:15

AudioInterrupts: 0 in UnInterruptAudio 18:42:15

InterruptAudio in SayPhrase: Mustang Eight EightDeparture Frequency is One Two Eight Point FiveDeparture Frequency is One Two Eight Point Five Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN 01/09/2020 18:42:16

AudioInterrupts: 1 in InterruptAudio 18:42:16

ATC Speak: Mustang Eight EightDeparture Frequency is One Two Eight Point FiveDeparture Frequency is One Two Eight Point Five Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN18:42:20

Sug Resp: 18:42:20

OnTTSWavePlaybackStopped 01/09/2020 18:42:36

UnInterruptAudio in OnTTSWavePlaybackStopped SugRes: 01/09/2020 18:42:36

AudioInterrupts: 0 in UnInterruptAudio 18:42:36

InterruptAudio in SayPhrase: Mustang Eight EightDeparture Frequency is One Two Eight Point FiveDeparture Frequency is One Two Eight Point Five Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN 01/09/2020 18:42:37

AudioInterrupts: 1 in InterruptAudio 18:42:37

ATC Speak: Mustang Eight EightDeparture Frequency is One Two Eight Point FiveDeparture Frequency is One Two Eight Point Five Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN18:42:41

Sug Resp: 18:42:41

OnTTSWavePlaybackStopped 01/09/2020 18:43:01

UnInterruptAudio in OnTTSWavePlaybackStopped SugRes: 01/09/2020 18:43:01

AudioInterrupts: 0 in UnInterruptAudio 18:43:01

InterruptAudio in SayPhrase: Mustang Eight EightDeparture Frequency is One Two Eight Point FiveDeparture Frequency is One Two Eight Point Five Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN 01/09/2020 18:43:01

AudioInterrupts: 1 in InterruptAudio 18:43:01

ATC Speak: Mustang Eight EightDeparture Frequency is One Two Eight Point FiveDeparture Frequency is One Two Eight Point Five Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN Altimeter is Two Niner Niner Four at RYAN18:43:06”

Also I have filed flight plans before as well (see logs) and every time regardless it works great until after I am 5-10 minutes into the flight. I then have to flip up the VR headset and use the “say it” feature to get any response for the rest of the flight.

I will do more testing tonight using flight plans and see if I can track down more consistancies. I usually set it up as automatic routing as I prefer ATC dictates the route and approach because I am using this to train up on the GTN 650/750.

Dave-Pilot2ATC · January 10, 2020

Brian,

Yes, you can just takeoff VFR without a flight plan and at any time during the flight, request VFR Flight Following or Vectors to an approach. You do need to use specific wording as documented in SayIt for it to work properly.

I will see if I can find the log where the vectors stopped and determine the problem.

For some reason the 3B log you sent me does not have the repetitive content you pasted above.

In any case, if you could send a log with the problem you're having after your further tests, along with a description of the problem, then I would be better able to diagnose it.

It is possible for the speech responses to get trapped or blocked and accumulated as you are describing. Hopefully if you can send me a log where this happened, I might be able to see why.

Thanks,

Dave

Brian74 · January 10, 2020

Here is the portion of 3b where it hung. As you can see, there were a few issues still recognizing me (seems to recognize better during practice). I noticed the time log stayed stuck on 20:56:40 for quite a while at the point of the looping. I will try and get some more tonight; is there anything else in particular I should check?

Reco Engine Name: MS-1033-80-DESK

Reco Engine Description: Microsoft Speech Recognizer 8.0 for Windows (English - US)

Language: English (United States)

Grammar: StaticGrammar

Grammar Loaded: True

01/09/2020 20:53:34

InterruptAudio in OnPilotSpeaking 01/09/2020 20:53:38

AudioInterrupts: 1 in InterruptAudio 20:53:38

Started Listening

UnInterruptAudio in OnPilotEndSpeaking 01/09/2020 20:53:43

AudioInterrupts: 0 in UnInterruptAudio 20:53:43

Stopped Listening

InterruptAudio in OnPilotSpeaking 01/09/2020 20:53:48

AudioInterrupts: 1 in InterruptAudio 20:53:48

Started Listening

UnInterruptAudio in OnPilotEndSpeaking 01/09/2020 20:53:49

AudioInterrupts: 0 in UnInterruptAudio 20:53:49

Stopped Listening

Speech Recog Started

Handle Recognized Speech Started

Speech Recog Started

Cancel and Two Three Four

Handle Recognized Speech Started

Speech Recog Started

Two Seven Approach Mustang Eight Eight Request Direct Kilo Alpha Victor Quebec

Handle Recognized Speech Started

InterruptAudio in OnPilotSpeaking 01/09/2020 20:54:34

AudioInterrupts: 1 in InterruptAudio 20:54:34

Started Listening

UnInterruptAudio in OnPilotEndSpeaking 01/09/2020 20:54:38

AudioInterrupts: 0 in UnInterruptAudio 20:54:38

Stopped Listening

InterruptAudio in OnPilotSpeaking 01/09/2020 20:54:42

AudioInterrupts: 1 in InterruptAudio 20:54:42

Started Listening

UnInterruptAudio in OnPilotEndSpeaking 01/09/2020 20:54:46

AudioInterrupts: 0 in UnInterruptAudio 20:54:46

Stopped Listening

InterruptAudio in OnPilotSpeaking 01/09/2020 20:54:55

AudioInterrupts: 1 in InterruptAudio 20:54:55

Started Listening

UnInterruptAudio in OnPilotEndSpeaking 01/09/2020 20:54:58

AudioInterrupts: 0 in UnInterruptAudio 20:54:58

Stopped Listening

No controller assigned 20:55:05

Error in ATCListener SetResponderType

System.NullReferenceException: Object reference not set to an instance of an object.

at P2A_2018.ATCListener.c0a5affb408ac301af24337d0fce8f8e6(ATCController ced9a444cd00582b6136e25a270f28d56)

at P2A_2018.ATCListener.SetResponderType()

InterruptAudio in OnPilotSpeaking 01/09/2020 20:55:06

AudioInterrupts: 1 in InterruptAudio 20:55:06

Started Listening

New Com1 Stby Freq: 128.5

UnInterruptAudio in OnPilotEndSpeaking 01/09/2020 20:55:08

AudioInterrupts: 0 in UnInterruptAudio 20:55:08

Stopped Listening

InterruptAudio in OnPilotSpeaking 01/09/2020 20:55:12

AudioInterrupts: 1 in InterruptAudio 20:55:12

Started Listening

UnInterruptAudio in OnPilotEndSpeaking 01/09/2020 20:55:15

AudioInterrupts: 0 in UnInterruptAudio 20:55:15

Stopped Listening

InterruptAudio in OnPilotSpeaking 01/09/2020 20:55:43

AudioInterrupts: 1 in InterruptAudio 20:55:43

Started Listening

UnInterruptAudio in OnPilotEndSpeaking 01/09/2020 20:55:47

AudioInterrupts: 0 in UnInterruptAudio 20:55:47

Stopped Listening

InterruptAudio in OnPilotSpeaking 01/09/2020 20:55:51

AudioInterrupts: 1 in InterruptAudio 20:55:51

Started Listening

UnInterruptAudio in OnPilotEndSpeaking 01/09/2020 20:55:55

AudioInterrupts: 0 in UnInterruptAudio 20:55:55

Stopped Listening

InterruptAudio in SayItSpeak- Phrase: Say altimeter for Mustang Eight Eight

01/09/2020 20:56:35

AudioInterrupts: 1 in InterruptAudio 20:56:35

Recognized Speech: TUCSON Approach Mustang Eight Eight 20:56:38

Recognized Speech: Mustang Eight Eight 20:56:40

Recognized Speech: some touch and gos Staying in pattern Starting Engine via Two Quebec 20:56:40

ControllerChanging: False : 01/09/2020 20:56:40

Recognized Speech: TUCSON Approach Mustang Eight Eight 20:56:40

Recognized Speech: Approach Mustang Eight Eight 20:56:40

Recognized Speech: Say Altimeter 20:56:40