May 13, 20206 yr Please guys, I need your help. first of all, english is not my native language, so I'm sorry for my mistakes. I have the PMDG 777 and it was working fine. I didn't have problems before but after some add-ons I installed on the simulator (Don't ask me what I installed because if I would know, I would have uninstalled it already, and that's why I'm asking you for help because I don't wanna try uninstalling everything since it was very hard to find those addons I got) I have this problem. I don't know since when it's happening because I didn't use the aircraft for a while, I was using only small planes. But now I wanted to do a long flight and I couldn't Everytime I select the PMDG 777 and the scenery, when I press load or fly on my P3D v4.4 it starts loading and then crashes. I don't even see the scenery or the plane. I got the typical message saying P3D stop working or running (I don't remember) but I got the details: Description Faulting Application Path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Problem signature Problem Event Name: APPCRASH Application Name: Prepar3D.exe Application Version: 4.4.16.27077 Application Timestamp: 5bfdbb35 Fault Module Name: KERNELBASE.dll Fault Module Version: 10.0.18362.815 Fault Module Timestamp: b89efff3 Exception Code: c0020001 Exception Offset: 000000000003a799 OS Version: 10.0.18363.2.0.0.256.48 Locale ID: 1033 Additional Information 1: f250 Additional Information 2: f250b6f844b895bd26f6fc5911f907eb Additional Information 3: 5849 Additional Information 4: 5849772ce2befc29ba4d982e2d381307 Extra information about the problem Bucket ID: 81d4896a51dc21243bbd3c68e268be97 (1998820230795148951) i tried uninstalling the PMDG and installing it again but it didn't work. Has anyone else the same issue? please!!
May 13, 20206 yr Does this problem occur with a specific scenery, or is it happening with any scenery that you select? Is the scenery you are loading a default or payware. I would try and load up a default scenery with the 777 and see if you get the same problem. I would guess that a scenery may not have installed properly and is causing the issue, or some type of add-on, so the only way to find out is testing each one you installed vs the default sceneries. - Rajan F.
May 13, 20206 yr Author I did a flight already from the scenery that I'm trying to use now, but like 3 weeks ago, before I install all the new addons and now that I remember I also did some changes on my video card in order to get better performance. But I'll do it now and I'll let you know, give some minutes Edited May 13, 20206 yr by ngajardo
May 13, 20206 yr Author It was the same thing... here's the details: Description Faulting Application Path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Problem signature Problem Event Name: APPCRASH Application Name: Prepar3D.exe Application Version: 4.4.16.27077 Application Timestamp: 5bfdbb35 Fault Module Name: KERNELBASE.dll Fault Module Version: 10.0.18362.815 Fault Module Timestamp: b89efff3 Exception Code: c0020001 Exception Offset: 000000000003a799 OS Version: 10.0.18363.2.0.0.256.48 Locale ID: 1033 Additional Information 1: f250 Additional Information 2: f250b6f844b895bd26f6fc5911f907eb Additional Information 3: 5849 Additional Information 4: 5849772ce2befc29ba4d982e2d381307 Extra information about the problem Bucket ID: 81d4896a51dc21243bbd3c68e268be97 (1998820230795148951)
May 14, 20206 yr Author So I found out if I disable the FsLabs Aircrafts from the Addons manager, before starting a new flight, I'm able to use the PMDG 777 aircraft. However, how can that be possible? those are not compatibles? I noticed this because I disable all the Addons and I started trying it one by one untill I saw it was crashing after enabling this planes That sucks.
July 6, 20205 yr Quote Application Version: 4.4.16.27077 There is your first problem. We are on v 4.5 HF3 Snowfalcon13 KRTS Reno, NV. The Valley of Speed/PMDG Beta Test Team Windows 10 64 Pro/AMD Ryzen 3700X 8 core 3.5GHZ, ASUS ROG Strix B450-F, 1TB Samsung 970 EVO M2 Cdrive, 1TB SSD D Drive, P3D V4.5/P3D V5 HF2 32 GB DDR 3200 RAM/Radeon RX 5700XT 8GB
August 7, 20205 yr I would guess that a scenery may not have installed properly and is causing the issue, or some type of add-on, so the only way to find out is testing each one Omegle Online
Archived
This topic is now archived and is closed to further replies.