Hi all,

I am getting these really annoying CTD's after and hour or 2 of flight in p3d v5. In the event viewer I have the below errors:

Spoiler

-	System


-	Provider



[ Name]	Application Error


-	EventID	1000



[ Qualifiers]	0



Level	2



Task	100



Keywords	0x80000000000000


-	TimeCreated



[ SystemTime]	2020-06-12T16:19:47.327811900Z



EventRecordID	35872



Channel	Application



Computer	RYZEN1700



Security
-	EventData



GTN Simulator.exe



6.62.4.0



5ecfde0d



atioglxx.dll



27.20.1017.1011



5ecc0a4b



c0000005



010cccb2



3078



01d640c94f2b4b24



C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe



C:\WINDOWS\System32\DriverStore\FileRepository\u0355166.inf_amd64_b850e0f0c3bce936\B355483\atioglxx.dll



62f7bea8-d0b0-42a3-8f2e-6ab4481cd902

And:

- System 

  - Provider 

   [ Name]  Application Hang 
 
  - EventID 1002 

   [ Qualifiers]  0 
 
   Level 2 
 
   Task 101 
 
   Keywords 0x80000000000000 
 
  - TimeCreated 

   [ SystemTime]  2020-06-12T16:21:16.060091200Z 
 
   EventRecordID 35875 
 
   Channel Application 
 
   Computer RYZEN1700 
 
   Security 
 

- EventData 

   Prepar3D.exe 
   5.0.24.34874 
   32f8 
   01d640c834ec16d1 
   426 
   F:\Prepar3d V5\Prepar3D.exe 
   d68bd1af-e4de-44a8-a605-e4332220085c 
    
    
   Unknown 
   55006E006B006E006F0077006E0000000000 

And:

- System 

  - Provider 

   [ Name]  Application Error 
 
  - EventID 1000 

   [ Qualifiers]  0 
 
   Level 2 
 
   Task 100 
 
   Keywords 0x80000000000000 
 
  - TimeCreated 

   [ SystemTime]  2020-06-12T16:21:17.493591600Z 
 
   EventRecordID 35876 
 
   Channel Application 
 
   Computer RYZEN1700 
 
   Security 
 

- EventData 

   GTN Simulator.exe 
   6.62.4.0 
   5ecfde0d 
   atioglxx.dll 
   27.20.1017.1011 
   5ecc0a4b 
   c0000005 
   023601ee 
   3208 
   01d640c9520458ba 
   C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe 
   C:\WINDOWS\System32\DriverStore\FileRepository\u0355166.inf_amd64_b850e0f0c3bce936\B355483\atioglxx.dll 
   9600ef0d-cbc1-4922-85c8-a274a426f425 

 

It seems the Garming is crashing an amd dll somehow? Is anyone else experiencing this? Is there any known work arounds? 

Like I said its all working fine for up to 2 hours usually, then all of a sudden p3d just locks up, even in low autogen areas with no ai. 

Thanks for any advice? 🤗

I should also say, I am using windows 10 Pro 1909 - P3DV5 - latest garmin installed and latest RXP installed. Also latest AMD driver, 20.5.1.

 

Edited June 13, 20205 yr by RXP

Hi,

12 minutes ago, djbully said:

27.20.1017.1011

Is this the latest AMD driver version?

 

 

I have the latest driver installed yes, but it's known as 20.5.1. 

I Dont see that other number anywhere.

It is a driver problem and this might be hard to find out exactly what is causing this.

If this is happening only after a relatively long time (2H) it is most likely related to resource exhaustion, or overheat (which is something happening often too).

There are other reports online which are also pointing toward a 3rd party program failing this driver version:
https://us.forums.blizzard.com/en/overwatch/t/overwatch-wont-launch-tried-everything/512486/9

Or even on professional CAD software with AMD drivers:
https://community.amd.com/thread/196397

One thing you can try though is manually configuring the debug output as it is explained in the User's Manual Troubleshooting section.

Edit the RealityXP.GTN.ini file in the aircraft folder and add the following under the [GTN_750_1] section (if you're using the GTN 750 #1 in this aircraft):

DebugValue = 1

 

This will output any video driver debugging information the driver is willing to output into the rxpGtnSim.dll.log file. If there is an issue it might show up there and help us find out the root cause.

Thank you, I will do this and post back. 

Hi Jean Luc, well tonight yet again on the 2 hr mark the crash happened. There were 4 entries in the event log as below:

And this is the output of the rxpGtnSim.dll.log file:

20/06/13 19:18:52.262 11500 -    ] # rxpGtnSim64.dll version 2.5.26.0
20/06/13 19:18:52.261 11500 INFO ] 
20/06/13 19:18:53.724 08268 INFO ] GTN 750.1 - TRAINER 6624
20/06/13 19:18:53.752 08268 WARN ] GTN 750.1 process is running as-admin
20/06/13 19:18:54.002 08268 INFO ] GTN 650.1 - TRAINER 6624
20/06/13 19:18:54.039 08268 WARN ] GTN 650.1 process is running as-admin
20/06/13 19:21:59.399 08268 INFO ] GFX Debug: enabled.
20/06/13 21:11:40.534 01180 INFO ] GTN 650.1 host application exited unexpectedly.
20/06/13 21:11:45.810 01180 INFO ] self-terminating orphaned GTN 650.1

Which does not look overly helpful. 

At the time I was making the journey CYYR to BGBW, Northern Canada to Greenland. There was very little traffic. The weather was calm and very few clouds around in my historical weather ASP3D. (No EA). 

So there was not really a lot going on flying over the ocean, my system was not stretched at all. 30 FPS locked and smooth. Such a shame to have these. Anyway, thanks for taking a look. 🙂

 

Cheers,

Bully.

Hi Jean Luc, I’m very happy to report that I have solved the issue! It was my somewhat clumsy install of the gauges into my aircraft (Just Flight PA28 Turbo Arrow IV). I had 5 gauges loaded in. The default selection of the install tool was to take over the default gps 500 unit, shift+1 in this aircraft. And also window 08 and 09, managed devices (or something). I wanted the VC ones aswell, so it was loading 5 units 3x750 and 2x650.

Anyway, I reset the panel cfg, option 4 in the install tool, and deactivated RXP. I was able to do 4 hour flight!

I took some time, and read the manual (RTFM!), then installed just default gps 500 and the 750 and 650 into the VC. So not using the managed ones.

Like this I was able to complete a 3+ hour flight, so I think I have solved this issue.

 I’m so excited, I have everything running nicely now and this GTN is flipping AWESOME!

 

Cheers,

Bully. 

Edited June 14, 20205 yr by djbully

Hi,

This is great news but this makes me wondering what it the underlying root cause and whether we can do anything to help.

From the gauge standpoint, GTN gauge can support up to 5 instances of the same device in the same panel.cfg file, i.e. 5 windows/vcocpkit sections with a gauge##=rxpGTN!GTN_750_1

However I notice error 455 in your events list and this might be the visible side of an underlying problem making the GTN Simulator.exe process CTD. Here is more information you might want to read about this:

 

https://answers.microsoft.com/en-us/windows/forum/all/event-viewer-erro-esent-455-since-update-1903/624a2548-06e5-47f4-bb99-76d6412895a0

https://www.tenforums.com/windows-10-news/133041-known-resolved-issues-windows-10-may-2019-update-version-1903-a-2.html#post1638963