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Does Carenado visit this forum?

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I've only been a member for a couple of days, primarily because I'm frustrated with the lack of fixes or at least some kind of communication out of Carenado regarding fixing their FS2020 Mooney and 182T.  But since I haven't seen any responses out of Carenado, I'm wondering if this is not an official support forum?  Hopefully I was a bit clearer than mud with what I'm trying to say...

Hello Kev,

no, this is not an official support forum. To quote from the top level of the Carenado support forum:

"The Carenado Support forum is a user-to-user support forum for members to use for the various Carenado products. Carenado relies on a ticket system to provide official support."

I have used their ticket system in the past and always received a response, often helpful. I suggest to try that.

Best,

Peter

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