Shout Out to Sim Innovations

Just wanted to share some positive feedback about my dealing with product and support from Sim Innovations, developers of Air Manager software for both PC and mobile devices. I came across their products in a YouTube video which showcased their product. I have built up my simpit over the years to once a 4 place, dual control simpit at its biggest and now down to a compact 1 sim fits all designed originally for VR and now back to both 2D and VR simpit. Always the tinkerer, I wanted to see if I could incorporate a 2D panel into my simpit.

I was highly impressed with how their mobile app so effortless connected to my iPad. A simple addon exe file searched out my sims and installed the the needed software and that was it. No need to set an IP or wired network as my iPad was sharing the same network as my PC. Start up the sim, start up the app and it was connected so kudos for that. Great selection of panels and more so if the end user wants to go the PC way as the mobile way is more limited. There is probably a way to use Duet Display to use the PC version on an iPad but I am already using that for my GTN750 and not sure how it would work trying to use two duet display version.

The main reason for this post now that I've stated what the company offers is to provide a really positive customer experience with a support ticket and forum help from the company to this forum. As we all know, product support can really make or break a companies respect amongst fellow simmers. Additionally how a company handles issues as well as how quickly they act/respond are huge factors in customer care and support. It is for that which I am wanting to share a 5star thank you to that company publicly for others to know that they are a stand up company is both product and support. So if you are interested in having your simpit with a 2D panel for so many different types of planes/helos/gliders, check out what they offer and know that they are also there to provide great customer support.

Nathan Palmer
Nantucket, MA