February 5, 20215 yr I have a problem which Ernie Alston from QW cannot help me with. The navigraph charts do not appear in the EFB. I have a navigraph account and I do have access to it but they appear blank in the EFB when selected. For most users this is not a problem, but there are some of us experiencing this. Does anyone know what the problem could be and possibly have a solution? Regards Trevor
February 5, 20215 yr 5 minutes ago, TrevorS said: I have a problem which Ernie Alston from QW cannot help me with. The navigraph charts do not appear in the EFB. I have a navigraph account and I do have access to it but they appear blank in the EFB when selected. For most users this is not a problem, but there are some of us experiencing this. Does anyone know what the problem could be and possibly have a solution? Regards Trevor My first thought about your message was "authorization", "Admin rights" and "Pop Up Blocker". When selecting the Nav Charts in QW787 the first time you Fly, a menu on your screen should appear which asks your to grant permission to "grant QW787 access to navigraph". Comes this one up? Have you a pop up blocker active maybe? Marcus Regards, Marcus P.
February 5, 20215 yr Author Thanks for the response. I have given QW787 permission to access Navi. I use Brave as a browser and Kaspersky as an AV. Are there any settings in these two programs that I should check?
February 5, 20215 yr 49 minutes ago, TrevorS said: Thanks for the response. I have given QW787 permission to access Navi. I use Brave as a browser and Kaspersky as an AV. Are there any settings in these two programs that I should check? Maybe exclude the installation path of your P3D Root, Navigraph and Addons generally. And allow the app (Navigraph and P3D) to communicate with each other. To test if it is your firewall, turn it off temporary, run the sim and a testflight with QW and enter the Navigraph Charts.... Maybe you miss an other component to view the charts. I don´t know if this is a PDF Viewer? Marcus Edited February 5, 20215 yr by mpo910 Regards, Marcus P.
February 6, 20215 yr Author 14 hours ago, mpo910 said: And allow the app (Navigraph and P3D) to communicate with each other How do I do this?
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