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GTN750 install - GarminTrainerSetup file missing (resolved)

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Hi

I'm trying to reinstall my RXP GTN750 into a fresh re-installation of P3D v4.5 - but I have a problem with downloading the required GarminTrainerSetup file.

I am using the latest RXP GTN750 installer (v.2.5.28.0) downloaded from the RXP website via the latest F1 ecommerce software. The installer runs OK initially but then stops part way through, when it is trying to download additional files and I get the following dialog box message -

"Download failed: file not found (404).  Check your connection and 'Retry' to try downloading the files again, or click 'Cancel' to terminate setup."

When I close that dialog box and click on the 'Details' dialog box on the 'Downloading additional files' screen of the RXP GTN installer, the following information is provided - 

"File: GarminTrainerSetup_3000.exe

Status: File not found (404)."

I've confirmed that I'm connected to the internet and clicked on 'Retry' several times as suggested by the "Download failed" message - each time, I get the same "Download failed" message again.

I've also tried manually downloading the GarminTrainerSetup_3000.exe file from the links given in the information page of the RXP GTN750 installer - clicking on the link supplied there for the trainer also returns a "File not found (404)" message.

Can anyone help with resolving this?

FYI - if it helps, I'm running Windows 10 Home 64-bit, with only standard Windows 10 a/v and firewall.

 

Regards

 

 

 

 

Hi,

the same problem for me, it is not possible not complete the installation.

Via this link http://www.gmaptool.eu/en/content/others-0 I see there is a new GarminTrainerSetup_3010.exe.

I suppose the F1 installer has to be updated to link to the latest trainer. If so, when can we expect to download the latest installer?

Greetings!

Edited by drpernar

Can you please both download the e-commerce installer from the RXP website and confirm it is working? (we've re-updated/uploaded the installer a couple days ago)

Hi again!

After downloading the e-commerce installer for both GTNs again I get the following message during the installation process:

Setup detected an error. The Garmin Trainer installer is missing from either:

C:\Users\UserName\AppData\Local\Temp\is-8AG00.tmp\GarminTrainerSetup_3000.exe
C:\ProgrammData\Reality XP\Common\GtnTrainer\GarminTrainerSetup_3000.exe.

So it is still linking to the older trainer.

I am looking forward for your help ;-).

Yes this is a typo reported in another discussion and I'm working on this. Sorry for the inconvenience, we'll get to the bottom of it.

Update: we've now released update 2.5.28.1 with a fix for this.

Thank you for your patience with us during this time.

Hi!

It works now like a charm ;-).

Thank you for your excellent support,

many greetings from Robert!

I thank you for your enduring patience with this.

Archived

This topic is now archived and is closed to further replies.

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