March 6, 20215 yr Hi, Had a crash to desktop with the following reported in the event viewer: Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: fsInsider64.dll, version: 2.8.5.5, time stamp: 0x5ef635a4 Exception code: 0xc000041d Fault offset: 0x0000000000007539 Faulting process id: 0xcb0 Faulting application start time: 0x01d71253e85a5066 Faulting application path: D:\P3DV4\Prepar3D.exe Faulting module path: D:\P3DV4\fsInsider64.dll Report Id: 40ab0ab4-ad13-437f-9159-dfd86ceae045 Faulting package full name: Faulting package-relative application ID: Any thoughts would be appreciated. Harry Harry S. | System Builder I7-13700K @ 5.3Ghz, MSI Z790 Tomahawk Motherboard, Corsair H100i Platinum AIO Cooler, Gigabyte RTX 4070ti GPU, Corsair Vengeance 32GB DDR5 RAM, Samsung 1TB NVMe + 4 x 1TB SSD's, 27" LG 27GL850-B QHD Monitor, Cooler Master MasterCase H500, Cooler Master 1000 Watt PSU, Win10, MSFS, Logitech X52 Pro
March 6, 20215 yr Commercial Member 2 hours ago, HarryS said: Hi, Had a crash to desktop with the following reported in the event viewer: Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93 Faulting module name: fsInsider64.dll, version: 2.8.5.5, time stamp: 0x5ef635a4 Exception code: 0xc000041d Fault offset: 0x0000000000007539 Faulting process id: 0xcb0 Faulting application start time: 0x01d71253e85a5066 Faulting application path: D:\P3DV4\Prepar3D.exe Faulting module path: D:\P3DV4\fsInsider64.dll Report Id: 40ab0ab4-ad13-437f-9159-dfd86ceae045 Faulting package full name: Faulting package-relative application ID: Any thoughts would be appreciated. Harry Definitely pointing at our dll. It hasn't been updated for at least 6 months and no other report of this kind. Therefore, could be related to a specific usage scenario. Need some context. Are you using the MCE patch? (which mce.exe version are you on?) State which aircraft it happened with and whether it happened when airborne or on ground. Are you using Native Prepar3D V4 ATC? Are you using GSX? List other utilities, if any (no need to list scenery or other installed planes) Gerald R https://www.multicrewxp.com
March 6, 20215 yr Author 26 minutes ago, FS++ said: Definitely pointing at our dll. It hasn't been updated for at least 6 months and no other report of this kind. Therefore, could be related to a specific usage scenario. Need some context. Are you using the MCE patch? (which mce.exe version are you on?) State which aircraft it happened with and whether it happened when airborne or on ground. Are you using Native Prepar3D V4 ATC? Are you using GSX? List other utilities, if any (no need to list scenery or other installed planes) Was in the air on approach when the crash occurred. Here's the list: PMDG 777F up-to-date (just had a major update to v1.11.1143) and I suspect there have been changes to the SDK that might affect MCE GSX up-to-date Radar Contact up-to-date (native ATC off) Active Sky + Active Sky Cloud Art both up-to-date MCE 2.9.0.0 Alpha India AI Companion up-to-date MSI Afterburner v4.6.3.16053 RivaTuner Statistics Server v7.3.0.24467 That's it Harry S. | System Builder I7-13700K @ 5.3Ghz, MSI Z790 Tomahawk Motherboard, Corsair H100i Platinum AIO Cooler, Gigabyte RTX 4070ti GPU, Corsair Vengeance 32GB DDR5 RAM, Samsung 1TB NVMe + 4 x 1TB SSD's, 27" LG 27GL850-B QHD Monitor, Cooler Master MasterCase H500, Cooler Master 1000 Watt PSU, Win10, MSFS, Logitech X52 Pro
March 7, 20215 yr Author Happened again. Was under 10,000 ft and in the process of choosing an arrival gate in GSX. On reflection that was what I was doing when the first crash occurred. Harry S. | System Builder I7-13700K @ 5.3Ghz, MSI Z790 Tomahawk Motherboard, Corsair H100i Platinum AIO Cooler, Gigabyte RTX 4070ti GPU, Corsair Vengeance 32GB DDR5 RAM, Samsung 1TB NVMe + 4 x 1TB SSD's, 27" LG 27GL850-B QHD Monitor, Cooler Master MasterCase H500, Cooler Master 1000 Watt PSU, Win10, MSFS, Logitech X52 Pro
March 7, 20215 yr Commercial Member 4 hours ago, HarryS said: Happened again. Was under 10,000 ft and in the process of choosing an arrival gate in GSX. On reflection that was what I was doing when the first crash occurred. Great. That narrows it down to how fsInsider64 dll gets info from GSX (maybe something changed here recently). Will be looked at the coming week. Gerald R https://www.multicrewxp.com
March 7, 20215 yr Author An update. Another flight with the same setup but WITHOUT choosing a gate in GSX until after landing. No problem experienced. Harry S. | System Builder I7-13700K @ 5.3Ghz, MSI Z790 Tomahawk Motherboard, Corsair H100i Platinum AIO Cooler, Gigabyte RTX 4070ti GPU, Corsair Vengeance 32GB DDR5 RAM, Samsung 1TB NVMe + 4 x 1TB SSD's, 27" LG 27GL850-B QHD Monitor, Cooler Master MasterCase H500, Cooler Master 1000 Watt PSU, Win10, MSFS, Logitech X52 Pro
March 15, 20215 yr Commercial Member On 3/7/2021 at 7:43 PM, HarryS said: An update. Another flight with the same setup but WITHOUT choosing a gate in GSX until after landing. No problem experienced. Although couldn't replicate, (would need to test under different options appearing in GSX Simconnect window), the suspect is a buffer that collects those options. It has been made larger Try the new "fsInsider64.dll" found in latest patch using same departure and arrival airports where you experienced the crash. Thank you. Gerald R https://www.multicrewxp.com
March 17, 20215 yr Author On 3/16/2021 at 9:40 AM, FS++ said: Although couldn't replicate, (would need to test under different options appearing in GSX Simconnect window), the suspect is a buffer that collects those options. It has been made larger Try the new "fsInsider64.dll" found in latest patch using same departure and arrival airports where you experienced the crash. Thank you. Thanks for the help. The link to MCE-Patch-MSFS.zip doesn't go anywhere. Harry S. | System Builder I7-13700K @ 5.3Ghz, MSI Z790 Tomahawk Motherboard, Corsair H100i Platinum AIO Cooler, Gigabyte RTX 4070ti GPU, Corsair Vengeance 32GB DDR5 RAM, Samsung 1TB NVMe + 4 x 1TB SSD's, 27" LG 27GL850-B QHD Monitor, Cooler Master MasterCase H500, Cooler Master 1000 Watt PSU, Win10, MSFS, Logitech X52 Pro
March 17, 20215 yr Commercial Member 9 hours ago, HarryS said: Thanks for the help. The link to MCE-Patch-MSFS.zip doesn't go anywhere. Can definitely get it via the link on this forum. Maybe your browser security doesn't let you access zip files that have .exe files in them. Here is a link to the relevant dll only Eventually, copy and paste this link to the address bar http://www.multicrewxp.com/fsInsider64.zip Edited March 17, 20215 yr by FS++ Gerald R https://www.multicrewxp.com
Archived
This topic is now archived and is closed to further replies.