Hello,

I keep getting a fatal error (v5 texture t10.bmp missing).  I have uninstalled / re-installed several times, added an exclusion for the folder with the anti-virus, and yet the problem persists.  Also, oddly enough whenever I re-install, the software isnt asking to register.  When I log on to the software licence portal, nothing is registered with my profile.

 

Grateful for any assistance.

 

Regards,

Edited August 6, 20214 yr by panzer2181

2 hours ago, panzer2181 said:

Hello,

I keep getting a fatal error (v5 texture t10.bmp missing).  I have uninstalled / re-installed several times, added an exclusion for the folder with the anti-virus, and yet the problem persists.  Also, oddly enough whenever I re-install, the software isnt asking to register.  When I log on to the software licence portal, nothing is registered with my profile.

 

Grateful for any assistance.

 

Regards,

Looks like a faulty / corrupted installer. Send me an email to [email protected] and I will send you a new one.

Regards,
Simbol

18 hours ago, simbol said:

Looks like a faulty / corrupted installer. Send me an email to [email protected] and I will send you a new one.

Regards,
Simbol

Solved!

I didnt think it could be a faulty installer so I re-downloaded the installer.  Its all good now!  

That said, it never asked to register the product and it isnt showing up as registered on my profile.  Is this normal?

Thanks!

Edited August 7, 20214 yr by panzer2181

9 hours ago, panzer2181 said:

Solved!

I didnt think it could be a faulty installer so I re-downloaded the installer.  Its all good now!  

That said, it never asked to register the product and it isnt showing up as registered on my profile.  Is this normal?

Thanks!

If you send me the email I can check your license, etc.

S.

Sent, thanks!