Airport scenery activation problem

[Alean 1]

Hi guys, I bought the update of LICC Catania airport for Prepar3d V5, only it always tells me activation invalid, I opened a ticket, where they tell me that the PC blocks activation, I have Windows 10 pro , and Kaspersky internet security, do you have any suggestions?  thank you.
 

Alessandro

[charliearon 3,024]

I have moved your topic into the P3D forum.  Your question was not really hardware based.

[Ray Proudfoot 8,960]

@Alean, what store did you buy the scenery from? Was it SimMarket?

https://secure.simmarket.com/rfscenerybuilding-licc-catania-fontanarossa-p3d5.phtml

If so, note the instructions for registering it. I’ve never had a problem with any SimMarket software.

Turn off antivirus whilst you register it.

[Alean 1]

Yes, I bought it on Simmarket, me too for many years, I bought everything on Simmarket, I never had any problems, while now this scenario. I've been crazy to install it for about a month, I opened a ticket, and they recommended a very complex maneuver in the registry, I wouldn't want to mess up my PC, I deactivated the anti-virus, Kaspersky, it doesn't change anything, it always comes out the same writing:   Activation invalid. Please contact customer support.

 

    Alessandro

[Ray Proudfoot 8,960]

@Alean, very strange. I don’t know why they make registration so difficult for some sceneries. I bought two today from SimMarket that required no reg key.

Was the help from SimMarket or the developer?

No way should you need to go near the Registry to install it. Sounds like a refund might be the best solution and avoid that developer perhaps.

 

[Alean 1]

I contacted Simmarket, and in the end it abandoned me, they showed me this link,https://thegeekpage.com/disable-blocking-of-downloading-files-in-windows-10/ I started but then I stopped, too complex, I'm afraid of damaging the register, now I wrote an email to the producer, let's see if he answers me.

 

   Alessandro

[Ray Proudfoot 8,960]

@Alean, providing your Windows account has a administrator privileges you shouldn’t need to do all that.

Have you right-clicked the exe and selected Run as Administrator?

[Alean 1]

Yes I always right click as administrator

 

Alessandro

[Ray Proudfoot 8,960]

25 minutes ago, Alean said:

Yes I always right click as administrator

Alessandro

Okay. Without being able to sit in front of your PC and see what you’re being presented with it’s hard to suggest anything else. Good luck.

[Alean 1]

Ok solved, I installed the previous scenario LICC Prepar3d V4 with the updated files, on the Prepar3d V5 simulator, I uninstalled it, and maybe it unblocked the situation, because I tried to install the LICC Prepar3d V5 update and finally accepted the serial number, and now everything works correctly

 

  Alessandro

[Ray Proudfoot 8,960]

Knowing the full picture would have helped. Glad it’s sorted now.