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Interface blank after applying License

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Hi, I purchased the license yesterday and after applying it, the interface is gone, I can't see map, nor the flight path. Tried reinstalling but nothing works, can you please help me out on this?

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  • Commercial Member

This is most likely an unrelated error ocurring during the program loading process that stops the process before the map can be loaded.  

  • Try deleting the AppConfig.xml file.  It could be corrupt and causing an error when loading Config options.  This will load the default option values and create a new AppConfig file. The file is located at:
    •            c:\users\<UserName>\AppData\Roaming\P2A_200\Settings\AppConfig.xml
    •            where <UserName> is your PC user name.
  • Be sure you have a good internet connection before launching P2A.
  • Be sure you have a good microphone connected and configured as the Windows default audio input device
  • Try changing the Weather source to NOAA.

        
If none of the above fixes the problem, email a log file to [email protected] and I'll have a look to see if there are any error messages or clues.

P2A Log files are located in: C:\Users\<UserName>\AppData\Roaming\P2A_200\Logs where <UserName> is your PC user name. 
 

Dave

  • Author

Nope, still the same thing. I am sending you an email with the logs. 

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