Hello all,

I've recently upgraded to P3D v5.3 HF1. Now I keep running into a very strange issue where the PC completely shuts down and reboots when I taxi onto the runway and set take-off thrust during nighttime at a busy airport (happened using FSLABS A319 at Imagenesim KATL and PMDG B748 at Aerosoft EDDF) Naturally, I had all lights on, which I think may be significant. I also was using my HP Reverb G2 Headset.

My first idea was that this might be caused by an overheating video card. Using HWiNFO it shows the GPU temperature at about 75C while the GPU Hot Spot reaches up to 93C. I spent the better part of the day cleaning my PC case and installing an addtional case fan only to find that the temperatures haven't improved much and the same reboot at KATL with an FSLABS A319 again.

Now, I'm kind off at a loss. Could the culprit be my 850W power supply? If so, how much Watts would you suggest?

Thanks for your input.

 

Matt

 

My system:

CPU                                         Intel Core i9-9900K CPU @ 4.60GHz

Motherboard                            GIGABYTE Z390 AORUS ELITE

Video Card:                              ASUS Nvidia GeForce RTX 2080 Ti

Memory                                    32GB    4x G.Skill F4-3600C19-8GSXK

Operating System:                   Microsoft Windows 10 Professional Workstation (x64) Build 19043.1415 (21H1)

Flightsim                                   Prepar3D V5.3 HF1
 

 

 

 

 

It could be hardware related - I had a similar problem with my non flight sim PC which kept going into sleep mode, un-commanded, for no apparent reason.

Eventually I worked out every time I pressed the "END" key, the PC hibernated, often use the END key to get to the bottom of a page, no idea why it suddenly started happening, but just changed keyboards and the problem was solved.

Maybe try the re-boot trigger with and without the Reverb, and see if it still happens - if not must be the reverb? If it's the reverb, maybe try another USB socket?

If the reverb isn't part of the problem, try unplugging other bits of hardware and maybe find the culprit by trial and error.

It's going to be a tedious process, but all that I can suggest?

I'm not sure an overheat protection would put the PC into a re-boot, just shut it down to protect the components?

My PC sensed an overvoltage recently - it just shut it down - wasn't sure what happened, until I re-booted, the pre windows DOD type screen told me it had shut down due to an over voltage.

My guess is it's similar to my problem, a rogue component is sending (probably by accident) the Windows reboot command to the PC?

Best of luck

Eugene

 

After some consideration I thought I'd try a new PSU. Installed the new unit with 1250W today and I'm happy to report it now works flawlessly.

Matt

Well done - glad you got it sorted!

Eugene