Radar Contact Refuses to run

[Peterwk 42]

Hi,

I've been using Radar Contact for many years without any issues.  However, I just tried to run it and after the usual "Do you want to allow this app .... " message nothing happens. There's no evidence that the program has started to run.

May I ask if anyone else has had this problem and if so, how did you fix it?

Best regards,

Peter Keenan

 

[Ray Proudfoot 8,955]

Peter,

What OS? What simulator? What has changed since it last worked?

[Peterwk 42]

Hi Ray,

I use FS9 with Windows 10.

The only thing that I have changed since I last used it is my virus protection program to Norton (which I've just uninstalled to see if that fixed the problem - it didn't).

Best regards,

Peter

 

[Ray Proudfoot 8,955]

Hi Peter,

Norton is notorious for interfering with flight sim etc. If Norton is the only change then it has to be responsible.

Look in Event Viewer. Anything there to provide a clue?

[Peterwk 42]

Hi Ray,

Radar Contact didn't show up.

I'll re-install it and see how it goes.

I think that Norton has messed up some other files including FSNavigator, Level-D 767 and QW 757.

I'll let you know how I get on.

Thanks for getting back to me.

Best regards,

Peter

[Ray Proudfoot 8,955]

Hi Peter. If those aren’t working then it’s definitely Norton. Consider whether it is worth keeping.

[Peterwk 42]

Hi Ray,

I've uninstalled Norton.

I just re-installed Radar Contact, clicked the application icon and nothing happens.

Best regards,

Peter

[Ray Proudfoot 8,955]

Peter, are you running it with Admin privileges?

[Peterwk 42]

Hi Ray,

Yes, I'm running it with Admin privileges.

It seems that Norton has corrupted some registers elsewhere because I get the same thing happen when I try to uninstall my Level-D 767 by running the downloaded exe that contains the 767 (the one I purchased from with the red-plane icon), i.e. I click the icon and nothing happens.

Best regards,

Peter

[Ray Proudfoot 8,955]

Hi Peter,

If you trust yourself not to open dubious emails and use common sense when trawling the Internet then I really would consider dumping Norton. Completely uninstall it. For it to have damaged system files to the extent where you cannot open trusted executables is inexcusable.

If you have made a backup before all these problems started consider restoring from it. The supplied tools that come with Windows 10/11 are adequate for the vast majority of users. Good luck.

[Peterwk 42]

Hi Ray,

I've dumped Norton.

I'll struggle on with FS9 without these addons.  Ultimately, Ill be only running MSFS when all of my FS9 aircraft are available.

Thank you for your support.

I remember your name way back in the days when FS9 was the flight simulator!

Best regards,

Peter

[Ray Proudfoot 8,955]

Hi Peter,

You're losing a lot to move to MSFS. I hope you enjoy it. It’s unlikely RC will ever be compatible with it.

I’m the last man standing from the original team providing support.

[Peterwk 42]

Hi Ray,

I understand this but it's time to move on.

Best regards,

Peter